• Review and analyze store layouts to optimize merchandising strategies and improve overall store performance• Oversee initiative projects to ensure vendor compliance and accurate execution during implementation phases• Coordinate with internal and external partners to address issues during rollout and implementation, providing timely solutions and regular project status updates to managers• Demonstrate strong organizational, prioritization, and problem-solving skills in a fast-paced environment

• Communicated food delivery requirements to ensure vendors successfully and safely delivered food for over 400 flights annually• Investigated non-compliance and quality issues with vendors to improve processes and prevent misses from reoccurring • Trained new employees on charter catering processes, resulting in 2,400 flights being well-serviced• Strategically created aircraft packing diagrams optimizing space and improving efficiency of in-flight service

• Processed over 200 employee absence leave cases per week• Conducted outbound calls to obtain proper documentation, complete wellness checks, confirm employee return to work date, and address employee questions/concerns • Verified eligibility to approve or deny leave requests • Corresponded with employees to resolve scheduling, pay, and building access issues

• Analyzed the data of training surveys and product market analysis surveys to improve training programs and products • Partnered with a team to host, market, and coordinate online training programs• Advertised open positions, screened and interviewed candidates, and conducted reference checks• Conducted research and development for a new business simulation by running business operations and comparing results to preconceived ideas to prove authenticity

• Managed the integration of over 500 new products across multiple e-commerce platforms, driving increased sales and enhancing product visibility• Worked collaboratively with a team to identify and resolve violations of the Minimum Advertised Pricing Policy on both company and third-party e-commerce sites• Conducted comprehensive audits of e-commerce websites to identify and correct image and data discrepancies, significantly reducing return rates due to errors