Mary Helmick Email & Phone Number

Anaheim, Ca, Us

I am a volunteer counselor for those in need. Very rewarding.

So Cal

United States

Fullerton

Anaheim, California, United States

Sr. Team Leader managing all the warehouse operations. We plan, build and deliver all the implants and instruments used in the various hospitals and surgery centers th use Stryker products.

Greater Los Angeles Area

Management responsibility for a team that provides full service art handling needs to our customers. Our customers consist of Museums, Art Galleries, Artist and private collectors. Responsibilities include budget planning, managing to the P & L, hiring, coaching and performance manage for all staff along with Customers service support to all levels of customers.

Burbank Ca

Managing a branch team responsible for meeting both our patient's and referrals needs and expectations. Work hand in hand with Sales to support our Hospitals, Medical Groups and Physician offices and grow the business. Ensure the branch is complying with Federal, State, local and JACHO regulations along with maintaining an attractive, safe and efficient facility.

Managed a team of agents responsible for replying to emails from users and parents of users within our Service Level Agreements posted for the reporting of technical and abuse issues. This team consisted of a Parent Care Team, an International team and a Music team. Handled all aspects of hiring, firing and coaching of the support staff.

My team is responsible for viewing all the images and video's posted on MySpace and removing the inappropriate content. I manage a group of 70 individuals in a 24/7 operation.

I managed two front in production support teams, that included 28 plus employees that supported our Direct Customers, Customer Service team, our sales teams, our payroll implementation teams and various other internal departments. I was the Business process owner for the front end of the daily activities critical to the day to day business for our business location. I was the lead on several Six Sigma process improvement projects, I created and documented my teams critical controls for SOX, I worked with both the internal and external auditors to ensure we passed our SOX testing and SAS70 testings. I was also the Manager of the eClub for the last 6 yrs, we did quarterly employee appreciation activities and sold discount tickets to various events. As the Manager I was involved in the hiring, training, performance appraisal, coaching and termination processes.

Bachelor Of Arts (Ba), Business Administration And Management, General

Cosmetology/Cosmetologist, General

General