Summary:Experienced technical writer/team lead in procedure development with current experience in IT business analysis for Agile software configuration in cybersecurity risk management.Continual learner who enjoys building and documenting end-to-end processes and SaaS products. Familiar with the regulated world of financial services and the ever-changing environment of cybersecurity.Detail:As a teacher-turned-writer, I've kept "learning new things" at the forefront of my career path. I'm naturally curious, and it's personally satisfying to work hard for something and achieve it. Even more, it's rewarding to bring others along on the journey, serving as a mentor or guide for those rising into leadership.I've written a variety of pieces over the years, from marketing content to instructional materials to customer letters, banking procedures, process flows, job aids, and project documentation. What stays the same is my desire to clearly communicate with the target audience, resulting in the desired action or outcome.How can you differentiate my work from a colleague's or competitor's? By the thought process behind it. My mind thinks in a general-to-specific flow, so I envision the overarching framework (the context) before including the details, similar to the sketch of a landscape portrait before it's colored in. This helps me to see incongruencies and competing priorities that need to be resolved for maximum effect. I usually have a possible solution, too!This sometimes leads to implementing the solutions as a project design lead or key advisor. Examples: • Designing and leading the creation of a workflow queue• Leading the redesign of a document repository library interfaceAs you might guess, I'm passionate about sensible processes. Ask me to describe how policies, standards, procedures, process flows, record retention, and legal pulls relate to each other. There's a sketch in my head that you might find interesting!The main takeaway is that my writing is wide-ranging, practical, and well-positioned for business success.Area of Focus:Cybersecurity Risk Management (Governance, Risk, Compliance)Certifications:• CompTIA Security+ ce• CompTIA Project+Skills:• Process Documentation• Problem Solving• Business Analysis• Risk Mitigation• Content Management• Record Retention• Project Coordination• Continuous Improvement• Change ManagementTools:Archer, MS Office, SharePoint, Teams, Visio, SnagIt, Confluence, Jira, Zendesk, Google Suite, SlackPortfolio:https://marychollaway.wordpress.com