Director Business Processes - Northwest Region
Provided onsite leadership and direction for financial operations in multiple divisions for $11,000,000,000 public homebuilder which delivered 35,785 homes in FY 2006. Developed and implemented standardized business processes at division and corporate levels to reduce costs and enhance reporting. Trained employees at division and corporate levels on processes. Monitored performance against expected standards. Identified obstacles to enhanced performance and provided solutions. Acted as change agent to transition company to more efficient business processes while continuing productivity and improving communication between division and corporate staffs..Served as member of enterprise-wide team, forming and introducing financial and accounting processes to minimize cost of paying invoices from over $2 per invoice to less than $1. Lowered labor hours required by accounting staff to process payments and prepare financial statements by more than 50%.Worked closely with utility companies throughout California to shrink payment problems by 90%, preventing power shutoffs and reconnection charges.Designed and instituted effective, efficient mechanic’s lien law compliance process across divisions. Reduced paperwork by 75%.Contributed as member of regional team, spearheading regional customer service process for California and Northwest Region. Established customer service call center, reducing costs by 50%. Standardized escrow process for Northern California Region with SharePoint, successfully enhancing accessibility to contract documents. Reduced escrow department costs by 33% and grew opportunities for quick close.Provided finance representation as subject matter expert on six-member corporate SAP implementation team. Prepared ten Western-area divisions for timely rollout.