Mary I. Rivera, Mba, Cssgb, Aca Email and Phone Number

I have a unique blend of experience in project/program management, supply chain, diversity and inclusion, community relations, strategic planning, healthcare management, daily operations, managing staff, Agile, Sprints, Scrum, Hybrid projects, developing strategies, tracking project metrics, progress and alignment with the organization, building internal and external relationships, analytical skills, problem-solving, implementations, enhancement and incorporating AI to reduce employee fatigue. DIVERSITY and INCLUSION - facilitated diversity initiatives highlighting how diversity positively affects a department. developed an initiative to promote language interpretation technology for several organizations. collaborated in an initiative to tear down the walls (which helped the department understand the importance of inclusion. PROJECT/PROGRAM MANAGER – managed system implementation, upgrades, infrastructure, capital, and special projects for health care, Information Technology, and Telecommunication. Analyzed and translated business strategies, plans, and requirements into IT support systems. SUPPLY CHAIN – Transformed purchase-to-pay process. Result: Reduced average invoice backlog to 15 days through working with the finance team, vendors, and clinics. In addition, to standardize the number of applications/licenses duplication. Result: Reduced contract, BAA duplication; now they have contract and service agreement up to date for all the projects managed and assisted with ERP project. PLANNING – Set strategic process improvement for a Behavioral Health Clinic, the result: Patient satisfaction went up 25%, and the clinic began to break even each month in less than 9 months. In addition, I have planned two hundred and twenty-five projects throughout my career as a project manager—methodology: Hybrid, Scrum, Agile, and Kanban. COMMUNITY RELATIONS – established education initiatives for adults and children in communities in Indiana, Missouri, Florida, and New Mexico to prevent diabetic and heart-related issues.If you are seriously looking for a highly motivated, decisive leader ready to overcome complex business challenges, I look forward to connecting with you. E-mail: risedale18@gmail.com