Mary Jo Walker

Mary Jo Walker Email and Phone Number

Chief Operations Officer, Braviant Holdings
Mary Jo Walker's Location
Toronto, Ontario, Canada, Canada
Mary Jo Walker's Contact Details

Mary Jo Walker personal email

n/a
About Mary Jo Walker

A results-oriented and entrepreneurial leader with a track record of business optimization in multi-site and multi-national back office and contact centre organizations in top tier financial services and retail companies. Extensive experience leveraging operational, financial and customer data to create and execute strategies that deliver a superior customer experience, achieve significant revenue growth and reduce operating expense. A values-based and inspirational leader who earns best-in-class employee satisfaction scores while leading large teams through transformational change. Recognized as a collaborator and thought leader who gains credibility quickly and builds strong relationships with key stakeholders in all lines of business.

Mary Jo Walker's Current Company Details

Chief Operations Officer, Braviant Holdings
Mary Jo Walker Work Experience Details
  • As 4Finance
    Managing Director, Us Operation
    As 4Finance Jun 2018 - Aug 2024
    Oakville, Ontario
  • As 4Finance
    Director Operations, Us Market
    As 4Finance Jun 2016 - May 2018
    Oakville, Ontario
  • Cibc
    Senior Director, Credit Card Contact Centre, Retail Distribution & Channel Strategy
    Cibc Sep 2014 - Nov 2015
    Toronto, On
    View
  • Cibc
    Senior Director, Business Process Management, Retail Operations
    Cibc Nov 2010 - Sep 2014
    Toronto, Canada Area
    View
  • Loblaw Company Limited
    Senior Director, National Support Centre
    Loblaw Company Limited Jun 2009 - Nov 2009
    Mississauga, On
    View
  • American Express Canada
    Director, Customer Service Delivery
    American Express Canada Dec 2003 - Feb 2009
    View
  • Cibc
    General Manager, Online Banking
    Cibc Sep 2000 - Jan 2002
    Toronto, On
    View
  • Deloitte Consulting
    Manager
    Deloitte Consulting 1999 - 2000
    Toronto, On
    View

Mary Jo Walker Skills

Change Management Leadership Strategy Cross Functional Team Leadership Program Management Management Outsourcing Call Centers Operations Management Risk Management Business Process Call Center Project Management Banking Business Analysis Crm Forecasting Financial Services Analytics Business Development Strategic Planning Business Process Improvement Financial Analysis Operational Excellence Analysis Customer Experience Credit Cards Team Management Team Building Vendor Management Team Leadership Process Improvement Relationship Management Contact Centers Customer Relationship Management Business Strategy Performance Management

Mary Jo Walker Education Details

Frequently Asked Questions about Mary Jo Walker

What is Mary Jo Walker's role at the current company?

Mary Jo Walker's current role is Chief Operations Officer, Braviant Holdings.

What is Mary Jo Walker's email address?

Mary Jo Walker's email address is mj****@****tico.ca

What schools did Mary Jo Walker attend?

Mary Jo Walker attended University Of Guelph.

What skills is Mary Jo Walker known for?

Mary Jo Walker has skills like Change Management, Leadership, Strategy, Cross Functional Team Leadership, Program Management, Management, Outsourcing, Call Centers, Operations Management, Risk Management, Business Process, Call Center.

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