Mary Joy Lu Email & Phone Number

Singapore

Singapore

Singapore

3 Church St. #18-01 Samsung Hub, (S) 049483

Assist case preparation and case management.Responsible for maintaining quality service.Ensuring appropriate actions are taken in a timely manner.Administrative duties associated with global immigration case management, including but not limited to: processing payments and/or reimbursements, processing invoices, requesting document verification letters, generating reports, and maintaining required legal documentation, etc.

3 Church St. #18-01 Samsung Hub, (S)049483

Work with others to maintain the order of the filesPerform general copyingSend faxes and scan documentsRetrieve and return filesPerform general file up-keep including filing away paperworkAssist with projects as related to the practiceCreate physical files for new casesCreate labels for filesUtilize in-house database as per instructionsPrepare shipping labels and letters and collate packets for employer/client copies

12 Tuas Avenue 18A

Preparing of Production Report and ensure complete documentation in accordance with the company’s SOPExtract drawing information from S.O.P.Provide a customer with information in response to inquiries about products or servicesProvide Administrative and clerical supportAttending to all needs of the customer ensuring on efficient service at all timesCreates and maintains filing systemPerforming general office support such as faxing, photocopying and scanning

2A Jalan Ayer

Management of guests’ or customers’ queries / bookingsMeeting, greeting and welcoming guests passport informationGeneral Customer Service responsibilitiesProvide Administrative and clerical supportAdministration and balancing of Accounts (Accounting-related duties)Attending to all needs of the customer ensuring on efficient service at all timesSupervise the cleaner

Magallanes St. Cebu City

Management of clients’ accounts including Opening / Placement / Consolidation and Reporting.General Customer Service responsibilitiesAdministration and balancing of Accounts (Accounting-related duties)Product Administration / DeliveryProvide a customer with information in response to inquiries about products or servicesHandle and resolve complaintsAssist clients in banking needsProcess new accounts and ensures complete documentation in accordance with the bank’s SOPCross-sell banks products and servicesProvide Administrative and clerical supportAttending to all needs of the customer ensuring on efficient service at all times

Preparation and filing of documentsAccomplishment of reports (Customers’ Accounts/Data)Processing of customers’ documentsGeneral secretarial duties

Masters, Business Administration

Bachelor, Business Administration

Activities and Societies: Society of Young Business Executives