I am a very dedicated and responsible person who enjoys the challenge of learning about and improving business & technical processes. My consideration for others & willingness to take ownership of tasks and issues has made me a respected colleague. I am unselfish and a genuine interest in serving the customer, I am a very effective communicator, and enjoy working with others. I am driven at working with my peers as I derive particular satisfaction from doing things for the company, for management, for the team all while toeing the company line. I am also an effective teacher and communicator of the company's policies, programs, systems, and always work at a faster-than-average pace while being very attentive to details. I have great follow-up and if my work requires that I delegate details to others, I am eager to be sure that things are done exactly right. My sense of urgency and sense of duty combine to make me actively concerned about the timeliness, as well as the correctness, of any work for which I am held responsible. Overall, I am always respectful of company authority and traditions, someone who avoids risk and uncertainty by taking care to do things properly, and of course all while working within the company's formal organizational structure. • Confidence – is only earned by demonstrating competence in servicing/caring and listening to the customer. I have the confidence that will be recognized and shows that I care.• Integrity – I always keep my word and require the same of everyone in all matters big and small. • Passion – is contagious. I am always passionate and enthusiastic toward the desired organization objective(s). • Experience – I have 10+ years of customer service strategies, team building and fanatical customer support managing/training staff in aligning/coaching to strengths.