Katie Waldo Email & Phone Number

Kansas City, Mo, Us

Kansas City Metropolitan Area

In this role, I partner cross-functionally to implement technology-based solutions that have power KPMG's recruiting and hiring practices. My expertise in advising Talent Acquisition and business leaders on best-in-class recruiting tools and experiences allows me to stay up-to-date on recruiting and talent tech trends, empowering business leaders to hire top talent.I have been instrumental in driving key initiatives such as candidate matching, contingent hiring solutions, technical assessments, and multiple system and process enhancements. My experience with HR technology solutions such as Applicant Tracking and Candidate Relationship Management systems, GenAI & AI solutions, Google Analytics, and job description management tools has been invaluable in delivering successful outcomes for the organization.

Kansas City Metropolitan Area

Leading a team with responsibility for HR IT support of H&R Block's:- Recruiting, Hiring and Onboarding solutions- People and Culture Data and Analytics- Organizational hierarchy- Talent ManagementSystems owned include Workday, Kenexa Brassring and Onboard, and Avature CRM.

Kansas City, Missouri Area

Leading a large, multi-tiered HR Operations team that supports the full cycle of H&R Block’s Human Resources processes, from hire to retire. My teams include a large frontline call center, supporting HR and training inquiries via phone, chat, and case, as well as two back-office operations teams responsible for multiple complex HR processes. Key focus areas include: people leadership, operational excellence/daily focus on SLA, stakeholder engagement, metrics analysis, and technology enhancements, with a dedicated focus on task automation, process improvement initiatives, and HR excellence.

Kansas City, Missouri Area

Owned and led H&R Block's recruiting and hiring programs with a scope of 80K+ annual hires. Led a team focused on candidate and hiring manager experience, process improvement, and emerging technologies to support same-day hiring of thousands of candidates. Early adopter of technologies including machine learning/AI for HR, a fully mobile-optimized application and onboarding process, HRIS/ATS implementations, and analytics tools. Strategic initiatives and key focus areas include:• Vendor Management - IBM Kenexa hiring (Brassring) and onboarding management, Avature CRM, Job Boards, Employment Assessments, and Background Check Program • Sourcing Strategy - Avature candidate relationship management tool, job board spend and strategy, email campaigns, and associate referral programs• Talent Advisor - consulting with various field and corporate hiring teams regarding hiring processes and sourcing techniques• Hiring Roadmap and Strategies - ensuring H&R Block sets the bar high for our hiring/talent roadmap and is continuously taking advantage of the latest technologies and processes• Talent Development - partnering with a variety of internal H&R Block teams on the evolution of our tax office assessments, career maps and development opportunities• Business Partner Relationship Management - People Center, Corporate Systems/IT, HR, Marketing, and other critical integration pointsLed multiple Lean process improvement sessions to map and improve recruiting and hiring processes. Trained hiring teams on building and executing on recruiting plans, job board optimization, and the art of recruiting. Presented on behalf of H&R Block and our vendors at multiple national conferences. Utilized analytics to inform/persuade senior leadership on strategic direction.

Kansas City, Missouri Area

Responsible for program management and oversight of a number of programs supporting H&R Block's field and corporate recruiting efforts, including: - IBM Kenexa Applicant Tracking System- Avature Talent Community- Sourcing Strategy- Associate Referral Program- Background Check and Criminal Disclosure Process- Employment AssessmentsAct as key point of contact for multiple internal and external stakeholders for overall recruiting programs and processes. Serve as talent advisor to corporate and field seasonal recruiters and hiring managers regarding hiring processes and recruiting and sourcing techniques. Remove barriers to recruiting and hiring 80,000+ associates each year.Recently implemented a system upgrade to the IBM Kenexa Talent Suite applicant tracking and onboarding system.

Kansas City, Missouri Area

Responsible for H&R Block's overall recruiting sourcing strategy. Led the implementation of a Candidate Relationship Management/Talent Community tool using Avature software, and acted as Talent Community manager. Managed all job board relationships and job board distribution tool integration. Responsible for IBM Kenexa Applicant Tracking System system administration and projects, including field seasonal and corporate support. Implemented and managed field seasonal associate referral program that resulted in over 9,000 bilingual referrals in it's first season.

Responsible for comprehensive project management activities including project planning, resource management and forecasting, kickoff and weekly meetings, issue management, and milestone tracking. Served as liaison between client project management and Cerner teams to ensure seamless, quality upgrades were delivered on time and within budget to upgrade clients. While in this role, was accepted into to the Cerner Centers Associate Development program. Activities include: quarterly senior executive round-table discussions, national practices leadership meetings, operations/3M meeting attendance, company town hall duties, new business and market plan research/development, regional CIO meetings/visits, and sales/client presentations.

Kansas City, Mo

Responsible for developing and maintaining key recruiting relationships at targeted and non-targeted universities. Work closely with university faculty, staff, student organizations and alumni to form strategic partnerships between the universities and Cerner Corporation. Hire for all entry-level and early career technical and non-technical roles - Software Engineer, System Engineer, Delivery Consultant, Support Analyst, Business Consultants, and Interns.

Responsibilities included leading solution assessment calls, designing test plans, and conducting testing and issue resolution for the Cerner HIM and Document Imaging solutions. Served as a member of the Upgrade Process Review Board, which set processes and standard operating procedures in place and acted as a key player in organizational development for the Cerner Upgrade Center. Served as primary coordinator of organizational training program and as a mentor to other consultants.

B.A., Public Relations, Spanish Minor

Activities and Societies: Sigma Kappa Sorority (President), Blue Key National Honor Society, Order of Omega, Mortar Board Honor Society.

Education record