Mary Kate O'Connell Email & Phone Number

Escondido, California, US

Escondido, California, US

Escondido, California, US

Escondido, California, US

• A mid-sized non-profit hospice agency providing medical, emotional and spiritual services and support to the terminally-ill and their families throughout North San Diego County. Responsible for entire HR function.
• Responsible for building and maintaining relationships with managers for assigned business lines to aid management in achieving workforce goals including resource management, performance management, employee.
• Manages full life cycle recruiting for assigned business lines.
• Develops and revises job descriptions, analyzes compensation and makes recommendations for salary adjustments. Provides coaching, guidance and training to managers on the performance management process.
• Conducts internal investigations, compiles results, reports findings and recommendations and ensures follow through and accountability with involved parties. Provides all levels and complexity of employee relations.
• Provides guidance to employees and managers on the interpretation and application of organizational policies and procedures.

San Diego, CA, US

• Privately owned healing business offering a diverse selection of healing services, classes and workshops to clients, with a focus on holistic health and well-being. General responsibilities included:
• Designed, implemented, and managed all business policies and procedures.
• Managed all aspects of practitioner, class and workshop selection including: ad writing and placement, candidate and content screening, and interviewing and selection of practitioners and classes.
• Created and managed marketing campaign and social media strategy; crafted promotional flyers and social media posts for business offerings; partnered with graphic designer to design layout and create and manage content.
• Managed class, event and room rental schedules.
• Provided leadership and oversight to practitioners, including onboarding, day-to-day situational management and handling of employee relation issues and separations.

San Diego, CA, US

• The first point of contact for a variety of customers to provide consultation and support on employee relation matters. * Ensured a fair and consistent approach and responses aligned with company practices, policies.
• Consulted and coached employees and managers on employee relations matters including company policy interpretation, job performance and corrective action, and provided solution oriented recommendations and assisted.
• Consulted and advised employees and managers on leave of absence and workplace accommodation matters including, but not limited to statutory leave, discretionary, non-statutory leave, disability and religious.
• Recorded and analyzed HR data as needed to identify trends, provide recommendations, and develop action plans.
• Partnered with HR team and COEs on employment related initiatives; partnered with the ER team to recommend and develop recommendations and action plans.

La Jolla, California, US

• Responsible for entire HR function, working with Trading and Operations Divisions, Legal/Compliance and Finance groups, supporting approximately 125 employees.
• Partnered with senior management to support rollout of new firm distribution strategies which resulted in achieving firm-wide strategy change with minimal increase in headcount, change management with no significant.
• Mitigated risk by preventing law suits, ensuring measures were taken to appropriately address people and performance management issues while adhering to legal requirements.
• Effectively coached peers and clients to work with managers and turn complaints into solutions which resulted in improved morale, work performance and productivity.
• Partnered with management during two successful major reorganizations resulting in higher level client servicing, improved intra-department synergies, and alignment with key business strategies.
• Led initiative to identify core performance issues in business unit, and developed and implemented solutions resulting in raising awareness and improved communication and productivity.

La Jolla, California, US

• Handled employee relations issues including harassment claims, conflict resolution, disciplinary issues, performance improvement, and terminations.
• Worked with managers to review, modify and implement performance management systems to meet current business goals and objectives.
• Partnered with managers on annual salary and bonus review process to ensure alignment with company guidelines and objectives.
• Conducted compensation analysis including job description creating and editing, FLSA reviews, job shadowing, salary survey benchmarking and compensation reviews.
• Managed the full life-cycle recruiting process of exempt and non-exempt positions for client groups.

La Jolla, California, US

• Worked with benefit vendors to ensure smooth implementation and employee buy-in with multiple benefit program changes.
• Worked with insurance brokers and vendors, reviewed market data, and made recommendations to senior management.
• Managed all aspects of new hire on-boarding process and coordinated enrollment with benefit carriers.
• Resolved benefit, plan interpretation and claims issues with employees and benefit providers.
• Prepared and delivered training to managers and supervisors on legal and policy requirements for all leaves of absence and Workers’ Compensation.
• Coordinated all aspects of employee leave of absence and return to work programs.

La Jolla, California, US

Boston, Massachusetts, US

Provided high level administrative support to Mutual Fund division with 250 employees. Performed multiple administrative duties such as prepared schedules, agendas and presentations, coordinated client meetings, updated and delivered weekly fund status and performance reports and other duties as needed.

Boston, MA, US

Performed a variety of administrative duties for the Ground Transportation Unit including coordinated schedules and appointments, updated presentations and reports using Microsoft Word, Excel and PowerPoint, and other duties as needed.

Human Resource Management Professional Certification, Human Resources

Ba, Psychology, Business