Mary Knab Email & Phone Number

Wyomissing Pa

Wyomissing Pa

• Responsible for the design of business circuits for our customers using met a solv • Circuit ranging from 10gig down to dso. VOIP MPLS IPVPN, DIA, FLEX, PRI BBL etc. • Primarily worked with Cisco routers and switches as part of the design.• XO utilized DMS- 500 and alctel and adtran devices..• Design internal transport expanding network• Keep network documentation up to date• Troubleshoot issues that may come up in my area of responsibility• Review SMOPs (step by step details of proposed schedule maintenance and approve or reject. · Knowledge of various access methods(Fiber,EoHFC,and Type 2)· Knowledge of Cisco routers and switches· knowledge of TCP/IP, DNS, DHCP, Layer 2 & 3 network routing protocols such as OSPF and BGP· Strong knowledge of IP networks and IP addressing (IPv4/IPv6) (sub-netting, broadcast, multi-cast)· Experience working with Ethernet packet analyzers/sniffers such as Wireshark· Knowledge of optical equipment and characteristics such as CWDM, DWDM, single mode, multi- mode, SFPs GBICs etc· Knowledge of ACLs ipv4.

Wyomissing Pa

• Track an order from conception to completion using metasolv and siebel• Maintain an accurate data base in real time that can be viewed by all team members• Coordinate project management activities, resources, equipment and information.• Break projects into doable actions and set timeframes.• Liaise with clients to identify and define requirements, scope and objectives.• Assign tasks to internal teams and assist with schedule management.• Make sure that clients’ needs are met as projects evolve.• Managed 250 project accounts

Conshohocken Pa

• Perform installation of service to XO customers and the repair of existing customer service • Perform general maintenance on customer premise equipment and associated central office/co-location equipment. • Secondary responsibilities of performing Central Office work or outside plant work on an as-needed manner.

Philadelphia Pa

• Repair and maintenance of the hospital’s telephone equipment, which included Lucent Technologies Definity G-2 and G-3 switches. • Installation of telephone lines • programming of the switch along with voicemail administration of Octel and Audix systems. • Project Coordinator for switch redirect initiatives. • Analyzed and submitted proposals for various upgrades to telecommunications department.