Mary Kyle Email & Phone Number

Austin, Tx, Us

Developed content and edited numerous “For Dummies” and other high-tech industry publications.•Project managed of all aspects of book deliverables to publisher and managing multiple author deliverables•Staff writer for Empowher.com•Co-author numerous articles for Pearson IT Certification and TomsITPro.com•Authored college curriculums for McGraw-Hill; Revised JBL college courseware instructor guides•Authored articles for various publications including Certification Magazine

Custom Software Procurement Administrator Acquisition SpecialistProject manage all phases of acquired agreements, including review and analysis Negotiate new contracts; ensure process compliance by interfacing with business, legal, finance and C-level executives on contract requirements.

Directed and led six person team responsible for converting WebSphere Commerce early program strategy and plans into action, resulting in improved product quality, increased customer satisfaction, improved customer relations and increased awareness of tools.•Managed customer concerns to ensure technical accuracy in responses and completion of commitments within SLAs•Marketed, supported, and led adoption of IBM Education Assistant across the Commerce customer base.•Managed and delivered all project requirements for multiple concurrent programs, ensuring timely completion.•Identified risks and teamed appropriately to ensure speedy resolution and minimal risk to project.•Prepared and presented program status to offering teams and senior management.•Created program communications and identified interdependencies, risk identification and mitigation.•Teamed with Project Managers and Software Engineers to ensure early program participants business objectives were understood and met. In addition, ensured all concerns that surfaced were resolved in timely manner, engaging additional resources, as appropriate.•Led solicitation of customer feedback and resolution of concerns with development.•Shared knowledge by serving as legal subject matter expert across multiple organizations.

Created and implemented an early design feedback program resulting in improved product quality and use cases at the design phase.•Solicited program participants and managed all aspects of program, including negotiation and execution of confidentiality and other program agreements and facilitation of program presentations, resulting in improved design quality and improved use cases. •Ensured all participant feedback was understood and addressed by development. •Created schedules, managed and tracked UCD deliverables across multiple concurrent releases and programs ensuring timely completion of all deliverables, including Usability defects, as appropriate. •Managed and ensured all required pre-SDD and CSG reviews and issues completed in timely manner. •Prepared and presented Usability status reports.

IBM Release Services/Project Management Office – Legal Project Manager/Team Lead (1999 – 2005)Led eight person team directly responsible for implementation and closure of all legal deliverables required to release software products, including contract negotiations, import/export compliance, patents and license agreements. Received three (3) IBM Bravo Awards for leadership, innovation and improved processes.•Created legal training materials used by multiple virtual and cross-brand teams.•Trained new team members and provided ongoing coaching and mentoring.•Teamed with legal to create improved processes in drafting of license agreements which were implemented throughout the software group organization, resulting in reduction of time to translate agreements.•Managed, led and coordinated legal, virtual and cross-product teams (marketing, sales, support, beta, business practices, legal, open-source and management) to ensure timely completion of legal deliverables for multiple concurrent releases.• Identified project scope, provided risk analysis and recommendations regarding tasks and team assignments.• Prepared and interlocked project schedules with release management and other teams, as appropriate.• Negotiated and drafted third party contracts and confidentiality agreements, as required, resulting in protection of intellectual property assets.• Developed and implemented improvements to collection methodology for Certificates of Originality.• Developed and implemented improvements to tracking of WebSphere patent portfolio.• Reviewed and provided recommendations on contracts at executive request.

Masters, Legal Studies, 4.0 - Summa Cum Laude

Bachelor, Music