Mary Dillon Email and Phone Number
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Senior strategic and operations leader with extensive experience in operations, program management, talent management, leadership coaching, team scaling, and executive leadership. Strong track record of turning organizations and products around through assessment, strategy and priorities definition, execution planning, and tracking. Achieve remarkable results by leading, coaching, building, and shaping empowered, effective, and diverse teams with a strong focus on empathy and performance management. Well-versed and experienced in leadership transitions, change management, team leadership and management, leadership coaching, and annual planning.She is also a board member and an inclusive culture advocate who values empathy, diversity, and lifelong learning.
Coaching Huddle
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Chief Executive OfficerThe North Coast Group Aug 2023 - PresentSpecialize in consulting with high-growth startups and small businesses, with demonstrated results of optimizing efficiency, driving growth, and implementing both strategic and operational initiatives that propel businesses forward. Leverage deep industry knowledge and leadership acumen to deliver results in operations management and organizational development.
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FounderCoaching Huddle Jul 2023 - PresentRockaway Beach, Or, UsCounsel clients to develop problem-solving strategies, establish accountability through execution plans, and successfully achieve established goals. Develop all branding materials, contracts, coaching materials, social media channels, and class materials. Specialize in coaching technical women and senior levels of leadership to navigate their career aspirations and have positive impacts on both the teams they support and businesses they run. https://www.coachinghuddle.com -
Hudson Certified Executive CoachHudson Institute Of Coaching Jun 2018 - PresentSanta Barbara, California, UsLeverage my skills and credentials as a Hudson Certified Executive Coach to build, transform, and scale diverse and high-performing teams and organizations, fostering a culture of execution, collaboration, and innovation. Consistently in 90+ percentile in favorable management and team engagement surveys, all while empowering individuals to reach personal and professional goals. Demonstrated results from clients include revitalized business operations, noticed improvement in executive presence, and career progression through promotions and opportunities. Thrive in allowing coaching clients to build on potential, navigate difficult situations, and maximize their impact. I specialize in partnering with technical women who seek assistance in maximizing their impact and leadership potential that allows them to grow their technical careers. -
Head Of Security Programs & Pmo LeadBlock Feb 2020 - Jun 2023Oakland, California, UsFounding member of the core leadership team responsible for transforming the Infosec organization by establishing strategy, planning, execution, and improving engagement to meet business needs and scale the organization by 400%. Cross-functionally planned and executed on prioritized work while building repeatable processes to optimize execution. Hands on program management of major security incidents, coordinating actions, plans, communications, and executive updates.*Lead initiatives to create and sustain quarterly/annual planning of complex, high-priority initiatives across Data Security Governance, Cloud Security, Infrastructure Security, Mobile and Hardware Security, Detection and Response, and Product Security. Ensure alignment and prioritized funding documented.*Turn around Block's Vulnerability Management Program, leading efforts to increase scanning capabilities, improve processes and response times, and build strong business partner relationships.*Co-launched and led a company wide TPM community for sharing practices, templates, mentoring, and guidance for advancement.*Launched a CISO-led executive security leadership working group, inclusive of senior technical and policy leaders to action company-wide priorities and gain strategic alignment.*Formal coaching engagements with internal senior leaders and ICs to increase their impact and executive presence. -
Chief Of Staff, Platform Security DivisionIntel Corporation Jul 2018 - Feb 2020Santa Clara, California, UsChief of staff and technical assistant to the Chief Software Security Officer. Performed company onboarding and integration of an executive, driving organizational health strategy and initiatives for the 7 distributed worldwide sites, and improving worldwide team engagement. Managed Intel security leadership alignment and team building and established product strategy development goals, along with various operational roles and KPI tracking for the organization. -
Director, Software & Services Operations; Diversity & Inclusion Program ManagerIntel Corporation Mar 2017 - Sep 2018Santa Clara, California, UsManaged the Software and Services Group team focused on rolling out a company-wide resource management tool aligned to business processes, in addition to driving group-level Diversity and Inclusion efforts. -
Director Of PeopleworksIntel Corporation May 2015 - Mar 2017Santa Clara, California, UsManaged Software and Services Group's (SSG) People Works efforts in close partnership with HR across Diversity and Inclusion, Women in Leadership, Talent Acquisition, Retention, and Learning and Development for worldwide software teams numbering 3500 employees. Led efforts in partnership with organizational divisions to make the software community feel connected, trained, and empowered.*Acquired the right talent to bring diverse backgrounds to solve genuine business and technical challenges through revamped programs across college recruiting, experienced hire recruiting, diverse recruiting, and intern programs.*Developed employees across technical and leadership initiatives to meet the evolving needs of SSG’s mission through both employee-led and contracted technical and development training. -
Chief Of Staff / Senior Manager Of Strategic Planning, Products Org Within Intel Services DivisionIntel Corporation Jan 2014 - Apr 2015Santa Clara, California, UsConducted strategic planning across Intel product groups for Internet of Things (IoT) where Intel Services products played a key role in establishing foundational elements of software services for Intel’s IoT Platform. Delivered plans created by in-depth interviews, site visits, and engagement across all levels of an 800+ person organization across three product and engineering teams. *Addressed more effective empowerment of teams and products with VP+ executive management and their staffs. Tightly aligned with Operations, influencing and creating processes and building relationships to work more effectively along with identifying and prioritizing risks and challenges (staffing, technical, resourcing). -
Business Line Manager, AppupIntel Corporation Jul 2013 - Apr 2014Santa Clara, California, UsManaged wind down of online B2C e-commerce program including OEM negotiations, OEM Site Visits to wind down partnerships, contract management, executive communications, resource allocation planning, engineering deliverables, consumer communications, and P&L budgeting and management. Full Customer Service strategy creation and roll out of shut down worldwide.*Generated $35MM in unplanned savings with strong negotiation and relationship building with key partners and vendors.*Developed retention plans once key engineering and operations team members were identified, resulting in a successful end-of-life product for both customers and the product team. -
Manager, Customer Service And SupportIntel Corporation Dec 2011 - Jul 2013Santa Clara, California, UsDrove strategy and implementation of Customer Service for online retail store AppUp as a key member of the Store Management and Operations team. Work extensively with senior directors and GM and their staff during an extremely fluid and agile product development cycle, leading the teams to drive customer issues back into the product cycle, scalability and usability improvements to existing infrastructure, and establishing 24/7 customer-facing tiered support teams as the first Intel Services business to consumer Customer Support team. -
Manager Of Customer Support, Program Management And Web OperationsIntel Corporation Jun 2005 - Dec 2011Santa Clara, California, UsManaged product development and support teams within the global Intel Business Capabilities organization. Oversaw a premium level of customer experience to end users around the world. Initiatives included Intel® AppUp Center, Intel Developer Program, Intel Software Partner Program, and Intel Software Network. Functioned as “voice of the customer” on future product direction. -
Technology ConsultantIndependent Contractor Jan 2004 - Jun 2005Developed and drove projects for clients in many fields, working independently and collaboratively on a variety of technical projects including system design, website development, integration services, and web-based reporting modules.
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Senior Territory Sales ManagerIndependent Contractor, Source One Medical Jan 2003 - May 2005Launched medical equipment distributor’s Texas territory. Conducted business development and networking at local and state levels.
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Director, Production Support And ImplementationOrillion Usa, Inc. Jul 2000 - Jan 2003Managed all aspects of telecommunications customers’ software implementation and deployment. Led development teams and production support group numbering over 85 employees in three countries (US, Japan, and India). Lead product implementation team at key customer sites for projects generating revenues up to $3M for large telecommunications companies in the United States.
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Graduate AssistantUniversity Of Nebraska, Peter Kiewit Institute Aug 1998 - May 2000
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Icu Medical TechUniversity Of Nebraska Medical Center Jun 1994 - May 1997Omaha, Nebraska, UsPatient care, bedside computing system deployment, inventory management (equipment, room availability), physician support, general care and management of 29-bed unit on night shift at teaching hospital.
Mary Dillon Skills
Mary Dillon Education Details
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Creighton UniversityPhilosophy -
University Of Nebraska At OmahaManagement Information Systems -
Thunderbird School Of Global ManagementAnd Global Strategy Implementation -
Yale School Of ManagementIntercultural/Multicultural And Diversity Studies -
University Of Nebraska Medical CenterCertified Nursing Assistant -
University Of Nebraska At OmahaGeneral
Frequently Asked Questions about Mary Dillon
What company does Mary Dillon work for?
Mary Dillon works for Coaching Huddle
What is Mary Dillon's role at the current company?
Mary Dillon's current role is Fractional COO | Strategic Executive Operations Leader | Transformative Results | Process Optimization | Inclusive Culture Advocate | Board Member | Executive Coach.
What is Mary Dillon's email address?
Mary Dillon's email address is ma****@****mac.com
What is Mary Dillon's direct phone number?
Mary Dillon's direct phone number is (408) 765*****
What schools did Mary Dillon attend?
Mary Dillon attended Creighton University, University Of Nebraska At Omaha, Thunderbird School Of Global Management, Yale School Of Management, University Of Nebraska Medical Center, University Of Nebraska At Omaha.
What skills is Mary Dillon known for?
Mary Dillon has skills like Program Management, Cross Functional Team Leadership, Product Management, Management, Project Management, Software Development, Leadership, Vendor Management, Software Project Management, Strategy, Process Improvement, Strategic Partnerships.
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