Purchase, Photograph, Logistics, Digital Recording of FB/OFFERUP Sales and Accounting of All Sales Via Quickbook Pro.

. Website designing, host stores as part of a mall setting, handled inbound calls from retail venders, data entry, respond to emailsfrom venders whose stores are hosted on the Cyber Mall, updatedsales venders are running at specific times.

Handled inbound calls from current and potential customers, paid bills via check and internet. Processed payroll time sheets. Filed, processed and documented all incoming customer receipts and vendor payments utilizing MS Excel Spreadsheets. Accumulated all data required for end of year closing to deliver to the accountant.

Opening, date stamping, indexing and slotting incoming mail to Claim Adjusters. Participated in an indexing project utilizing the Plc Imaging Software under Mr. Robert Agusto (Internal Mail Services Manager). Directed inbound calls via Switchboard, process incoming and out going DHL Mail. Processed USPS mail via sophisticated mailing system, directed outbound center agency mail via mail slotting process. Outlined the procedure in a manual for the Plc Imaging project for future training purposes utilized MS Power Point in creating the presentation for upper management".* Trained new personnel with all the mail processing procedures needed to enhance the Central Mail Team. Attached mail as well as filing back claimant folders. Copying files for adjusters. Processed STS bills via ACTS Platform, utilized CWS Platform, processed bulk billings utilizing the Bulk Payment utilities. Scanning and tasking to APD adjusters, participated in the Mitchell Billing project of Mass. PIP billings. Involved in BSA audit projects and all purge projects ever quarter. Organized and provided support to the Home Office staff.

Handled inbound calls from retail venders ordering inventory for their business establishments, made outbound calls to retail venders to place orders for their inventory, handled inbound fax orders for venders ordering inventory via internal database processes. Commuted with shipping management on a daily basis with vendor concerns of delivery.

. Processed calls for the deaf and hard of hearing population, typed 100 wpm with extreme accuracy. Reading text scripts typed by responding hearing loss individuals to the hearing community with tone and annotation. Worked split shifts; . Troubleshot and maintain 153 network computers, maintained LAN / WAN in co-operation with UNIX developers in Lisle IL via telephone. Utilized X Terminal to identify problems with network systems to prevent downtime on the production floor. Documented trouble and solutions for future reference, and provided preventative maintenance for the network systems including the manager's internal LAN. Was involved in a retrofit project in November 2002.

Inbound call center, greeting customers, data entry of the entire call processed, responded to customer's concerns, resolved their issues, bridged to a sale that would benefit each customer's individual calling needs and branded the company's name all within 296 seconds issuing a World Class level of customer service. Used fax machines, copy machines, utilized MS Office Suite "Excel, Word, and Power Point". Typing speed 65 wpm with extreme accuracy.