Marylise Michael Email & Phone Number

Le Caire, Égypte

I take the lead in the development of new business opportunities that supports G’nK’s overall growth strategy.I work across different brands in our hospitality section while being exposed to different functions from concept development, to marketing, menu engineering, architectural design, branding, setting the operation manuals, trainings.. etc - From.

Misr al-Gadida, Cairo Governorate, Egypt

As the Senior Business Developer, I take the lead in the development of new business opportunities that supports G’nK’s overall growth strategy.I work across different brands in our hospitality section while being exposed to different functions from concept development, to marketing, menu engineering, architectural design, branding, setting the operation.

Athènes, Attique, Grèce

Modern fusion bistro showcasing Greek produce. Aiming to be zero waste. https://www.instagram.com/exmachina.athens?igsh=ZTVmNW16MWJxMGxk

Saint- Sulpice, Switzerland

- Outlined and implemented SOPs assuring that the restaurant reaches targeted standards in the delivery of food, service and environment, while maintaining a consistency in quality throughout all the different locations.- Re-formulated the brand image (restaurant's interior layout, communication, graphic design, perception of the brand, relationship.

Lausanne Area, Switzerland

• Student Business Project (Final bachelor year consulting project)
• Created and implemented a new concept of experience for a customer journey applicable on the 12 Richemont watch brands
• Benchmarked the luxury customization industry in Paris, France and Switzerland
• Reported outcomes with strategic recommendations for a complete customer experience

New York, USA

• Administrative internship
• Developed and implemented the corporate sales strategy
• Managed Top 5 customers accounts including hotels and renowned brands
• Coordinated daily customer service operations. Supervised sales processes, orders and payments, reported to CFO
• Tracked progress of weekly, monthly, quarterly and annual objectives
• Coached and supported new and existing Sales Associates

Région De Lausanne, Suisse

I was in charge of organising the events to raise funds through the semester.

Lausanne Area, Switzerland

EHLsmile Association is a student committee that aims "to create and support vocational training centers in hospitality professions for underprivileged youths in developing countries and to encourage the development of socially responsible tourism". I was in charge of recruiting the members, insuring internal communication and organizing the core members.

Lausanne Area, Switzerland

Fête Finale is a student committee that organises twice a week events and the Fête Finale graduation gala in May, which hosts more than 1500 people. I was in charge of organising events that are not held in a night club (BBQ, brunches, ski trips...). The budget for the gala was +500K Swiss Francs.

Barcelona Area, Spain

I was working at the top floors of this hotel, taking care of the VIPs. I was interacting with a high- demanding clientele, thus working under pressure while ensuring the best customer experience possible. My duties included:- Supervising the housekeeping team (4 teams of 3 housekeepers)- Butler, reception and concierge services

The Palm, Dubai, United ARAB Emirtates

When I arrived, the hotel had just opened its doors, thus I had the chance to be part of the opening team. During my internship, I worked in many departments such as reception, concierge, call center, VIP club...

Master In International Management (Mim) And Digital Business, Junior Mba

Activities and Societies: Founder and President of the Hospitality Student Club

Bachelor In International Hospitality Management

Activities and Societies: Head of extra events, Fête Finale Committee. Head of projects and human resources, EHLsmile Committee. Class.

Baccalauréat Français Spécialité Mathématiques, Sciences Économiques Et Sociales, Mention Bien

Activities and Societies: Excellence award. Friendship award. Class representative during 2 years.