Served as Executive Assistant to the Global EVP, VP of Finance and Regional Director of HR at Arconic, the world leading provider of Aluminum products and technologies that advance the automotive, aerospace, commercial transportation, industrial, packaging and building and construction industry.- High Level Administrative Support: for EVP and other key Executive Team members. Served as a liaison to senior management teams, organized and coordinated executive outreach and external relations.- Supported Internal and External Parties: with a high level of professionalism in a manner that reflected positively on the organization.- Managed Calendars: proactively managed advanced calendar needs for multiple VPs and above, including calendar decisions on their behalf to effectively prioritize their time and resources.- Exercised Sound Judgement: in diverse situations maintained a realistic balance among multiple priorities.- Managed Sensitive Matters: addressed sensitive issues with an elevated level of confidentiality and discretion, especially decisions directly impacting the operations of the company.- Travel Arrangements: booked and coordinated travel plans for executives, arranging complex itineraries and accommodations via Concur.- Expense Management: prepared, tracked and reconciled expense reports for multiple executives, ensuring accuracy and timely submissions via Concur.- Meeting Coordinator: arranged and coordinated various complex types of meetings including luncheons, conferences, training sessions and team building events. These events included external customers and vendors.- Excellent Communicator and Collaborator: very team oriented - interacted with people of all levels in a confident and professional manner.- Managed Day-to-Day Building Operations: served as point person for building maintenance and facility services, security access, supplies, for TN Operations Administration building.

Served as an Executive Assistant to the CEO at Avertium, an award-winning cybersecurity company forged out of three leading cybersecurity service companies with a unique perspective on the security landscape. Avertium is now one of the largest cybersecurity providers serving the mid to large enterprise market.• Provide high-level administrative support to company Chief Executive Officer by managing correspondence, preparing reports, and recording minutes of executive team meetings, as well as for professional cybersecurity organizations, such as CISC and KTech.• Manage day-to-day office building operations by serving as the point person for building maintenance, supplies, shipping and mail, as well as other duties that ensure the smooth running of the building.• Responsible for handling confidential information and maintaining professional relationship in dealing with senior executive team.• Exceptional interpersonal skills, poise, professionalism, and the ability to communicate with staff at all levels with integrity and discretion.• Proactively manage CEO’s calendar to schedule and prioritize meetings and resolve schedule conflicts.• Coordinate quarterly Board of Directors meetings, prepare itineraries and plan logistics, as well as secure hotel accommodations for BOD members and executive team members throughout the year.• Organize and plan company catered events, such as holiday parties, meetings, and contract negotiations for lodging. Order promotional company logo products to successfully meet marketing strategies, which includes type of event, budget and target audience. • Manage expense reporting in a timely manner with knowledge of Concur Business Travel & Expense Software, as well as ConnectWise.• Coordinated, implemented and manage Employee Service Anniversary Award Program and Digital Business Card platforms. • Successfully managed and coordinated $490k office remodel during COVID-19.• Manage ad hoc projects as assigned.

Sword & Shield is a privately held IT Security and Compliance company based in East Tennessee. We have been helping companies for over 20 years with Penetration Testing, Managed Security Services, Compliance (PCI, HIPAA, SOC, NIST, HITRUST etc.) and remediation services.Risk & Compliance Management | Security Assessments | Managed Security Services | Cybersecurity Consulting & Training | Incident Response & Forensics

• Primary support for Sr. Pastor, Associate Pastor, Music & Worship and lay leadership of the congregation in coordinating the efforts of the church office operations.• Served as liaison between the Sr. Pastor's office by providing caring and encouraging support for a 3,000+ congregation and public relations to key community leaders, while maintaining confidentiality in all situations. • Managed and maintained integrity of church management system. Provided monthly and annual membership, ad-hoc reporting and management of family assignments for a 60 person diaconate.• Designed, edited & published two weekly Sunday worship bulletins, Sr. Minister's weekly sermon print edition and Bible studies, weekly church newsletter, ministry brochures, choir and ensemble programs, and promotional advertisements. • Coordinated and prepared general and highly confidential correspondence; addressed day-to-day operational inquiries including new and prospective membership correspondence, quarterly new member and monthly "Meet the Pastor" socials, monthly church conferences, funerals, weddings, baptisms and managed reservations for use of church facilities. • Managed hospital and homebound ministry for diaconates and 8 member minister staff.

• Supported Consumer Market Retail Channel by defining, analyzing and measuring sales revenue and inventory data to ensure minimal financial and operational risk of corporate assets. • Integrated Point-of-Sales and inventory data to identify procedural and system weaknesses of Retail revenue and inventory assurance. Identified significant financial areas of risk that resulted in procedural changes and a savings of $800,000 annually.• Collected and tested metrics to ensure compliance with corporate policy and procedures. Created and published monthly audit reporting, ad-hoc queries, and financial risk models.• Recommended best practices and system improvements for optimal revenue assurance and improved operational efficiencies by identifying processing and system gaps which led to revenue loss, and poor customer service. • Collaborated with Retail Management, Inventory Accounting, Systems Support and other Operational teams to ensure ongoing strong internal controls, improved operational efficiencies, and fraud detection for the retail channel.

• Supported the Mid-Atlantic and Kingpin Enterprise Regions of the Sprint Business Central Sales Area by ensuring accurate sales compensation payments for more than $150 million in Total Billed Revenue for equipment, wire-line and wireless services. Collaborated directly with Business Enterprise Sales Directors, General Managers and Sales Representatives to resolve field sales compensation issues.• Audited sales compensation statements, analyzed sales compensation performance trends and validated performance variances. Researched and analyzed business customer credits via Automated Sales Package and National Integrated Business Systems. • Extracted data from business support systems to develop and provide month-end reporting for Enterprise Regional Sales Directors and General Sales Managers. Created Business Sales revenue trend models; analyzed business reps sales performances and sales quotas for monthly Out-of-Plan requests and presented research to Regional Directors for support in taking the monthly requests to the National OOP VP call.

• Managed Business Marketing Groups $30 million Capital Budget as BMG Marketing liaison to the Capital Planning & Network Team. • Developed and analyzed Product Marketing monthly sales reporting results.• Developed, managed and interpreted the Business Marketing Group Sales Compensation Plans. Supported Business Regional Sales Directors, General Sales Managers and Sales Managers with sales compensation issues.• Audited Business Marketing Group leveraged employee’s sales compensation for accuracy and consistency by reviewing business support systems data to ensure validity of sales compensation statements. Supported Mid-Atlantic, Southeast, Emerging Markets and National Sales Center.

• Accountable for more than $1.8 billion Outside Plant Assets in a 5-state Mid-Atlantic region.• Responsible for the development and management of 13 Outside Plant analysts to ensure integrity of the Outside Plant database.• Responsible for average unit pricing of Outside Plant assets and reconciling Outside Plant general ledger accounts.

• Managed ongoing public relation programs that highlighted positive contributions and facilitated employee involvement within the NE Tennessee and SW Virginia territory.• Promoted a positive company image with internal and external publics including media, customers, employees, local and state governments, and the general public.• Accountable for planning, implementing and monitoring external affairs that involved executive management team within the community.• Responsible for positioning the company’s competitively to attain revenue, maximize profitability, positively enhance the corporation’s public image and contribute to the achievement of strategic goals.• Managed area contributions, company sponsored events and related budgets.