As the principal and managing partner at J. Robinson Group, Mary Mahoney is the heart of our “vision, strategy, execution” approach. In fact, these attributes represent the core of her overall business and consulting philosophy and are reflected in the work she performs for her clients every day. J. Robinson Group’s current clients include Florida Hospital, part of the Adventist Health System. The firm has also worked with UF Health Cancer Center – Orlando Health, Orlando Health, Arnold Palmer Hospital for Children, and Winnie Palmer Hospital for Women and Babies. The company’s team of professionals is dedicated to delivering measurable outcomes that result in increased profitability, quality growth and operational excellence.Mary’s background includes more than 20 years of senior executive experience, including president and CEO roles at top hospitality brands, after which she ventured out from the corporate environment to open J. Robinson Group. She has since poured her expertise and her passion into providing clients with executive-level strategies and solutions, yielding the results they deserve.A dynamic, results-oriented executive, Mary is recognized as a respected, innovative leader with deep experience across multiple industries. She frequently blogs on a variety of management, marketing and health-care issues, including HIPAA, Alzheimer’s care, transparent pricing, mobile health and cancer research and care.

Managed all of the regions’ business to business and business to consumer operations, managing a staff of more than 7,000 employees and the operational facilities that serviced RCI’s developer and affiliate clients and subscribing members. Achievements include 100% developer/affiliate retention rate, 6.7% membership growth YOY, and a 16% increase in transaction revenues over PY. RCI is an affiliate company of Wyndham Worldwide, and is a global provider of leisure travel businesses and consumers, and the worldwide leader in vacation exchange.

Managed two of the largest brands in vacation ownership; Trendwest Resorts and Fairfield Resorts and a workforce of more than 3,000 employees. Authored and directed numerous initiatives to improve owner propensity and drive higher customer service and satisfaction levels. Responsible for every facet of hospitality including resort operations and service delivery to more than 800,000 owners and 190 Home Owner Associations and served as President of the FairShare Vacation Owners Association board of directors, managing a global network of nearly 500,000 owners and members. In 2006, Wyndham Vacation Ownership reached a historic, financial milestone of approximately $1.7 billion in owner interest revenues.

Successfully initiated a reimaging program that helped to restore the brands traditional competitive edge among mid market and economy hotel brands, resulting in greater profitability for franchisees. Pioneered an aggressive new franchise sales strategy, positioning the chain to compete more effectively for both conversion and new construction projects that resulted in a 15% increase in new franchise sales. Mahoney authored co-branding that resulted in 95% franchise participation and 90% brand compliance with brand standards. In 2002, the brand experienced the highest RevPar gains of all full service Cendant brands.

Responsible for the brand’s creative direction and management of advertising and marketing campaigns, franchise sales promotions and establishing dominant positions within primary Internet distribution channels. From 1994-1996, Ms Mahoney served as Director of Market Development for Cendant Corporation and was responsible for developing and implementing strategic marketing programs for more than 500 franchised hotels in Florida. -