Mary Maini Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Engaged in advising a transformative program aimed at enhancing customer satisfaction and improving customer and health outcomes for a regulatory body. Responsibilities include guiding the development of a comprehensive future digital service design model covering claims management, remuneration structures, reporting mechanisms, risk, and compliance..

Sydney, New South Wales, Australia

Reporting to the Chief Executive Officer with 8 direct reports and approximately 550 staff with further 2000 from strategic outsourced providers. The key focus was on the establishment of the Workers Compensation and Sporting Injuries division with end-to-end accountability for the development of the division’s strategy and business results. Was fully.

Sydney, Australia

Reporting to the Chief Executive Officer and leading a team of 6 direct reports and approximately 150 staff. Following the largest reforms which impacted every road user in NSW, the key focus of the role was to successfully transition to a new regulatory and supervision model by transforming the way the regulator monitored and regulated the performance of.

363 George Sydney

Reporting to the Chief Operating Officer leading a team of 8 direct reports and around 400 staff. Operating is an environment with both tight margins and strong regulatory oversight, the key focus of the role was to manage the performance of the claims operations (approximately $2.5billion in liabilities), implement a consistent claims service philosophy.

Sydney, Australia

Reported to the Executive General Manager, Direct Insurance with 6 direct reports and a team of 65 responsible for the largest market share across compulsory third-party insurance in Australia with close to 2 million customers. Managing approximately 10% of IAG’s total gross written premium pool ($950million to total of $9,779million) and the oversight of.

Sydney, Australia