Mary Knotts Email & Phone Number

Bowie, Maryland, Us

Bowie, Maryland, Us

Crofton, Md, Us

SimpleVisit’s telemedicine service allows Doctors to connect Patients simply and securely with concierge support using popular video clients such as Apple FaceTime, Microsoft Skype, Google Hangouts, Zoom, Vidyo, VSee and many more. www.simplevisit.com

Crofton, Md, Us

Greensite is building 100% renewable energy powered, grid-independent micro data centers across the U.S. to sustainably address the mission-critical needs of environmentally conscious companies. Assisted by a series of grants from the State of Maryland, Greensite's first Landfill-Gas-to-Energy powered data center will open in Maryland in late 2020. www.greensite.com

Annapolis, Md, Us

Overall management of the Information Security Management System. • Plans, develops and implements company security plans and initiatives. • Maintains knowledge of complex industry trends, current security issues and security technology and updates management on threats and vulnerabilities that could impact company business. • Provides leadership, advice and counsel to business managers on security policy and practices. Identifies exposures and recommends and develops corrective plans as appropriate. • Provides advice and counsel to management on the expenditures of resources for protection of company assets where compromise or loss of these assets could affect company business. • Performs incident analysis and investigation relative to security incidents with advice and closure to responsible management and supporting security coordinators. • Develops and implements security coordinator program which includes developing a training program including training for security coordinators for each business unit.

Annapolis, Md, Us

Led and directed the implementation of a company-wide information security management system.

Annapolis, Md, Us

• Coordinated activities and delivery of projects through all stages of the project lifecycle. To include software and/or hardware installation, upgrades, and data migration projects• Served as primary point of contact for customer interaction/communication and acted as liaison between development, deployment, and support staff on customer issues• Initiated and managed project plans, schedules, and resources for both large and small telecommunications projects• Maintained the ISO processes for the business unit to include web updates, database updates, documentation changes, internal audit and support of the formal audit certification schedule

Annapolis, Md, Us

• Managed the review, editing, and formatting of the division documentation for customer delivery including OA&M manuals, User Guides, Methods of Procedure, and Acceptance Test Plans• Acted as division ISO representative to create and maintain company process maps, ensure adherence to ISO 9000:2001 quality standards, and reported to senior management on monthly Quality Metrics

Baltimore, Md, Us

• Planned, directed, and coordinated activities of designated projects to ensure that goals and objectives of the project were accomplished within the prescribed time frame and funding parameters• Directed project status update meetings and reviewed status reports generated by project personnel• Maintained budget parameters on all existing IT projects for the Department• Assisted in the development and maintenance of the Department’s IT Master Project Plan, and Requests for Proposals• Responsible for the management and direction of contractors• Maintained and updated all project documentation

Baltimore, Md, Us

• Manager of the Content Management System (CMS) including setting preferences, changes to users, modifying groups, training, and overall administration of the system• Leader of virtual team of "gatekeepers" responsible for creating and maintaining content on the site• Responsible for writing descriptions of programs for placement on the web site and creating and maintaining a style guide• Developed surveys designed to encourage customer feedback• Collected and analyzed survey data from web sites and developed quarterly reports• Monitored daily "chat sessions" between customers and customer service representatives• Served as the Web Trends administrator, analyzing the Department’s web site data to increase usability and content relevance

Zurich, Zurich, Ch

• Maintained employee timesheet ADP payroll system for approximately 100 employees• Responsible for maintaining all employee records including forms W-2, I-9 and 1099’s• Responsible for recruiting and placement of professionals – network engineers, technicians and project managers• Responsible for interviewing, recruiting and placement of candidates• Responsible for time accounting, daily supervision, conflict resolution, and termination of employees• Successfully managed large document management project with up to thirty (30) professionals operating in three shifts (24x7 operations)

M.B.A., Business Administration And Management

A.S., Paralegal Studies