Mary Tsang, Cfa, Caia, Cipm Email and Phone Number

Managed the firm’s $200 million-plus Unified Managed Account (UMA) program which included core holdings in alternative investments such as private debt and private real estate.• Conducted daily trading activities and ongoing monitoring of discretionary managed accounts;• Identified tactical opportunities based on market trends and shorter-term market expectations to complement the portfolios’ core holdings;• Participated in client meetings to discuss the benefits of the program and the return/risk profile of the portfolio solutions and to oversee suitability assessment;• Generated and reviewed quarterly performance reports for accuracy and completeness;• Wrote and edited investment commentaries that covered rationale for investment decisions, portfolio positioning and the macroeconomic environment and outlook;• Created new marketing materials such as program booklet and mandate profile summaries to increase AUM growth.

Responsible for the transition and wind down of the Separately Managed Account (SMA) program resulting from the merger between Credential, Qtrade and NEI to form Aviso Wealth. • Worked with advisors to determine other suitable investment options within the suite of Credential Qtrade Securities Inc. offering for their high net worth clients; • Continuous administration, portfolio management and support of the legacy SMA program; • Worked with Director, Managed Accounts on tactical investment strategies for fee-based programs, including market analysis and client implementation strategies. Assisted the Product Review team to ensure advisors offer products that meet the firm’s eligibility guidelines. • Analytical review of purchase and transfer requests for MFDA and IIROC platforms (products included private and foreign equities, mutual funds, PPNs, PaR notes, GICs, and HISAs); • Developed and documented new processes, controls and reports to support the team’s reporting requirements.

Managed and oversaw the firm’s $75 million SMA program for high net worth clients.• Chaired the firm’s SMA committee’s quarterly meetings that included key executives from various departments;• Developed Investment Policy Proposals in which asset mix models were recommended based on client investment objectives, time horizon, risk tolerance/suitability and other investment constraints;• Ongoing management of client investment portfolios, including quarterly rebalancing of accounts, generating trade orders and ensuring accounts remain in line with target allocations;• Conducted meetings with investment advisors and clients to promote the SMA program, and discussed overall portfolio management process and portfolio performance;• Generated quarterly performance reports as well as activity and asset reporting for Qtrade executive team;• Ad hoc projects such as competitive analysis and development of the program’s rebalancing policy.Assisted Portfolio Managers in the overall management and oversight of the OceanRock Investments suite of Mutual Funds and Portfolios:• Daily monitoring, analysis and trading of the Portfolios and Meritas Jantzi Social Index® Fund;• Partook in ongoing sub-advisor due-diligence and conduct performance attribution analysis for the Mutual Funds and Portfolios; • Performed ESG screening assessment and impact investments analysis;• Prepared market and fund commentaries for OceanRock’s distribution channels;• Created and monitored risk and asset class guidelines for sub-advisors;• Compiled information and prepare reports for OceanRock institutional client reporting and regulatory filings; • Created and maintained technical documentation for all department policies and procedures.

Assisted SVP, Operations in the assessment of various special operational projects and department efficiencies. • Developed and maintained trend line analysis for Key Performance Indicator (KPI’s) statistics to be reviewed by Executive Management and Risk Committee; • Researched and compiled valuation data and developed financial models to determine appropriate cost structure for Active Trader platform by comparing pricing details of numerous competitors and vendors; • Developed financial models to establish the most cost effective alternative for Option Clearing.

Acted as primary contact for large institutional custodial clients, and provided general support to Operations. • Provided superior account management, specialized reporting, account maintenance and general day-to-day operational support; • Managed daily settlement activities of balance order trades and buy-in notices; • Reviewed segregation and clearing fails reports to identify deficiencies, failed trades and unreconciled items requiring actions; • Provided a wide range of operational support by assuming responsibility for various job functions in the Securities Services Department (Reorganization, Settlements, Reconciliation, Securities, GIC Processing, and Client Accounting).

Maintained clients’ profiles and transaction details, and provided administrative support including data entry and filing. • Increased client base by 5% through developing and implementing a tracking system that manages contact information between the senior investment advisor, assistants, 600 clients and 1500 prospects; • Recruited and trained 2 computer operators to support the team’s operation.