Mary Muir

Mary Muir Email and Phone Number

President at Core Connections, Inc. Experienced and Certified in UCaaS and CCaaS Solutions- Telecom Expense Management (TEM), EV Charging Stations @ Core Connections, Inc
grandville, michigan, united states
Mary Muir's Location
Cedar Springs, Michigan, United States, United States
Mary Muir's Contact Details

Mary Muir personal email

n/a
About Mary Muir

With an agnostic approach, I partner with business executives to drive results based on their strategy. I am certified and experienced with the ability to bring in an unlimited number of suppliers to find the best solution, including EV Charging Stations, Cyber Security, UCaaS, CCaaS, IaaS, ITaaS, along with Connectivity.

Mary Muir's Current Company Details
Core Connections, Inc

Core Connections, Inc

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President at Core Connections, Inc. Experienced and Certified in UCaaS and CCaaS Solutions- Telecom Expense Management (TEM), EV Charging Stations
grandville, michigan, united states
Employees:
3
Mary Muir Work Experience Details
  • Core Connections, Inc
    President
    Core Connections, Inc Nov 2012 - Present
    Grand Rapids, Mi
    As president of Core Connections, Inc, I lead efforts to provide strategic telecommunication solutions for businesses. I advise businesses on telephone, internet and cloud services available and assist them in evaluating these options. The focus depends on the customer needs whether it is cost reduction or expansion of a network.I am able to provide these services by establishing and maintaining relationships with all major telecommunication carriers, as well as strong partnerships with top hardware and information technology vendors to create complete, customized solutions for your business.
  • Meijer
    It Production Server Support Manager
    Meijer Feb 2012 - Jan 2013
    • Manage IT AIX and Windows Server Support professionals, including a Web specialized team.• Manages Server Support professionals through server rollouts/implementations and support activities• Manage capital budget of over one million dollars• Ensure quality measurements, alerting, processes and audits are in place to reduce negative end user impacts• Infrastructure Incident Manager responsible for the management of significant cross-functional issues ensuring communication, escalation and coordination efforts are followed until full resolution
  • Meijer
    It Network Operations & Support Services Manager
    Meijer Mar 2009 - Feb 2012
    • Manage data center, 1st level IT support, Job Scheduler, and Supervisor staff for twenty-four hour, seven-day week ensuring reliable production systems. (42 people)• Strategic Planning for Network Operations and 1st level IT Support departments.• Ensure SLAs are met while keeping costs down.• Leadership Mentoring for those interested in growing their leadership skills.
  • Meijer
    It Network Operations Command & Control Manager
    Meijer Jan 2007 - May 2009
    • Manage data center staff for twenty-four hour, seven-day week ensuring a reliable production infrastructure.• Lead both salaried and hourly staff through change, quality improvement, and running the day-to-day business• Infrastructure Incident Manager responsible for the end to end management of significant cross-functional issues ensuring communication, escalation and coordination efforts are followed.• Initiate continuous improvement with proven technology and processes for Enterprise Operations.• Program Manage overall automation efforts for IT Infrastructure.
  • Meijer
    It Project Management Specialist Iv
    Meijer Feb 2001 - Jan 2007
    • Maximize skills of project team members to ensure project delivery on time & within budget.• Manage projects ranging from 500 to 9,000 hours using Meijer’s IT Development Methodology• Program Manage implementation of E-Commerce (On-Line Selling), a 30,000 hour effort. Includes handling day-to-day management of E-Commerce program, liaising between Meijer and external vendors, leading role in project planning, scheduling, documentation, issue tracking, and presentations.• Mentor Project Leads & assist with Project Management deliverables, i.e. SOW, Requirements, Design, Implementation Plan, Issue Log, etc.• Project Management and facilitation services for various efforts.• Implement best Project Management practices throughout Information Technology• Delivered Microsoft Enterprise Management, including determining requirements, creation of test plans, piloting, creation of process documentation, training documentation, rollout to IT, and mentoring of others on the tool• Assist Leadership with Budget planning, prioritization, and entry.
  • Meijer
    It Project Management Specialist Ii & Iii
    Meijer Feb 1999 - Feb 2001
    • Manage projects through entire project life cycle using PMI standards and processes • Develop, monitor, and manage Information Technology projects within project scheduling application. • Mentor Information Technology Project Planners and team members in Project Management• Develop, maintain, and support Portfolio Management Reporting of more than 650 Projects• Monitor status of projects and provide updates to project leads and management.• Provide second level support for Project Management scheduling application.• Develop, maintain, and support Resource Management Reporting in MS Access.• Develop and present PowerPoint presentations directed toward Information Technology Management.• Mentor Information Technology Managers in Portfolio Management• Trained Information Technology Team Members and Project Planners on ABT Results Management Suite/ Niku Portfolio Manager, as well as developed user handbooks.
  • Meijer
    It Project Planner/Systems Analyst
    Meijer Dec 1997 - Feb 1999
    • Develop, monitor, and manage Information Technology projects within project scheduling application. • Create and manage expense and capital budgetary figures within my area of Information Technology.• Mentor & train IT team members in Project Management & use of Time Recording.• Monitor Time Recording Usage & Resource allocation. Assist with resource leveling across multiple projects.• Monitor status of numerous projects and provide updates to project leads and management.
  • Meijer
    It Application Analyst/Store Support Analyst
    Meijer Feb 1995 - Dec 1997
    • Provide second and third level support for store emulated software, such as Payroll, Shelf tags, VCB/Transfers, and Administrative Network.• Review and update application documentation and support procedures.• Attend grand opening stores for systems support.• Mentor/Train Meijer Support Help Desk Personnel on store applications.
  • Meijer
    It Support Center Analyst/ Data Collect Analyst
    Meijer Jun 1989 - Feb 1995
    • Provide secondary support for Point Of Sale hardware and software.• Maintain integrity of UPC and Check Maintenance files.• Insure problem resolution through communication with vendors and internal departments.• Mentor/Train Meijer Support Help Desk Personnel on store Point Of Sale hardware and software.• Review and update Point Of Sale documentation and support procedures.• Provide primary and secondary support, when needed, for all software and hardware issues reported by store, office, and warehouse team members.• Record problems onto on-line database & Monitor data transmissions.
  • Hdi West Michigan Chapter
    Vp Of Vendor Relations
    Hdi West Michigan Chapter Jun 2010 - Sep 2011
    Build relationships with vendors to get involvement with the Chapter meetings.
  • Ymca Of Greater Grand Rapids
    Group Fitness Instructor
    Ymca Of Greater Grand Rapids 2000 - 2007

Mary Muir Skills

Customer Service Project Management Management Project Planning Leadership Time Management Organization And Prioritization Skills Strategic Planning Data Center Team Building Networking It Management Sales Telecommunications Process Improvement Microsoft Office Training Team Leadership Strategy Account Management Cross Functional Team Leadership Cloud Computing

Mary Muir Education Details

  • Davenport University
    Business Management
  • Intelisys Cloud University
    Intelisys Cloud University
    Telecom & Cloud Services
  • Intelisys Cloud University
    Intelisys Cloud University
    Advanced Data Networking Solutions Certification
  • Intelisys Cloud University
    Intelisys Cloud University
    Network And Data Security Solutions Certification
  • Intelisys Cloud University
    Intelisys Cloud University
    Telecom & Cloud Services
  • Intelisys Cloud University
    Intelisys Cloud University
    Telecom & Cloud Services
  • Hdi Helpdesk Institute
    Hdi Helpdesk Institute
    Hdi Support Center Manager
  • North Kent Community Toastmasters
    North Kent Community Toastmasters
    Public Speaking

Frequently Asked Questions about Mary Muir

What company does Mary Muir work for?

Mary Muir works for Core Connections, Inc

What is Mary Muir's role at the current company?

Mary Muir's current role is President at Core Connections, Inc. Experienced and Certified in UCaaS and CCaaS Solutions- Telecom Expense Management (TEM), EV Charging Stations.

What is Mary Muir's email address?

Mary Muir's email address is ma****@****jer.com

What is Mary Muir's direct phone number?

Mary Muir's direct phone number is +161644*****

What schools did Mary Muir attend?

Mary Muir attended Davenport University, Intelisys Cloud University, Intelisys Cloud University, Intelisys Cloud University, Intelisys Cloud University, Intelisys Cloud University, Hdi Helpdesk Institute, North Kent Community Toastmasters.

What are some of Mary Muir's interests?

Mary Muir has interest in Golf, Animal Welfare, Time With Friends.

What skills is Mary Muir known for?

Mary Muir has skills like Customer Service, Project Management, Management, Project Planning, Leadership, Time Management, Organization And Prioritization Skills, Strategic Planning, Data Center, Team Building, Networking, It Management.

Who are Mary Muir's colleagues?

Mary Muir's colleagues are Chelsey Tice.

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