Marina Strilets Email & Phone Number

Kharkov, Ukraine

•Developing transformation initiatives to achieve efficiency in cross-functional processes and employee costs in the following functions: customer service, claims, reporting, and alcohol declaration. •Organized and lead process improvement/changes, activities automation/standardization with collaboration with process leads, business owners, IT team which led to the optimization more than 30 FTEs during last 2 years. • Drawn in Visio and implemented into routines 30+ To Be process maps. • Transited Customer Service and Reporting activities from one location to another in time without negative impact on process (planning, training, stabilization, hyper care). • Leading process and digital transformations within collaborations with business owners and IT teams (macros, SAP change management).

Харьков, Украина

• Leading process and digital transformations within collaboration with business owners and IT teams: robotics and macros, SAP change management• Participating in local and global projects

• Managed department in execution of KPI (6 subordinates) with 95% engaged employee based on feedback survey. • Organized the process of forming and submitting quarterly state reporting on time and without penalties. • Built a monthly/quarterly reconciliation of declared volumes with 350+ clients from 7 % to 100% for 2 years, which allowed to avoid penalties from the state and pass the counter-inspection without violations. • Adjusted the process of on-site and remote audit of state bottling counters at 5 breweries, which caused an improvement in compliance with legislation and SOPs from 45% to 90% for 1 year. • Audited business processes ( warehouse, packaging, order taking,claims) and suggested of a solution in case of non-compliance workflow, as a result 100% correct state report and 0 fines.

Харьков, Украина

• Organized the process of calculating and accruing reserves for direct distribution customers. • Received activity from another location and successfully implemented it into the daily routine. • Generated reports on accounts receivable and control this of direct distribution partners.

Харьков, Украина

Calculation and payment of salaries, preparation and submission of reports to the Pension Fund. Conducting all cash transactions.