Mary Ratermann - Carter Email & Phone Number

Livermore, Ca, Us

• Initiate, design and implement strategies to manage production schedules during time of unprecedented supply chain constraints. Achieved 16% year-over-year growth. • Budget expense and allocation of raw materials for manufacture to counter supply chain constraints and maintain production and net income. Analyze production expenses vs income generation data to ensure on-target for monthly/quarterly/annual goals. • Improve operations by reducing order processing time by 90%, improving production agility, resulting in higher sales and customer retention. • Develop and strengthen relationships with prospects, clients, vendors and industry association members at all hierarchy levels through strong leadership and interpersonal skills.• Identify opportunities and create tools to effectively grow and expand into new markets.• Speaker on The Importance of Branding at Gasses and Welding Distributors Association’s Northwest Regional Meeting. Discussed how to build relationships through branding.

• Developed and defined all departmental operational procedures; as a result, business process improvement and quality assurance reduced production lead time and errors by 50%.• Hired, trained and motivated department staff to develop time management, initiative, and analytical skills, ultimately driving productivity and effectiveness of production and department. • Created pricing model of new vertical by conducting market research, establishing the foundation for quotes. Improved margin by dropping bottom line and removing pricing deficiencies. • Primary support in planning department marketing strategies, trade shows, and meeting topics.• Prepared creative and informative communications for business meetings and publication to inform employees of progress and success, and to build rapport and highlight ability with customers.

• Provided immediate response trouble shooting and product knowledge to customers in a heavy multi-task environment. • Reviewed regulatory requirements and confirmed product compliance.

Hangzhou, Zhejiang, China

Developed industry specific lessons to improve oral English proficiency for the faculty of prominent 5-star luxury hotel. Conducted a weekly intensive course for two months to 25 professionals of various departments.

Hangzhou, Zhejiang, China

Taught 8 classes of 40 students comprised of beginner to upper-intermediate levels. Constructed the syllabus for the year, now instituted as the foundation for future courses. Analyzed students' progress and tailored tasks to individual learning style. Led bi-weekly "English Corner" for the year to increase students' language comfortability and proficiency.

Bachelor Of Arts (B.A.), International Relations And Affairs; International Economics

Minored in European Studies. Fellow of Salzburg Global Seminar: Global Citizenship, 2011. Volunteer at St. Vincent de Paul Wellness.

A.A, Liberal Arts

Activities and Societies: Track and FieldGraduated with honors. Track and Field athlete. Northern California heptathlon competitor, 2009..