Mary Osborn Email and Phone Number

• Facilitate processes and workflows for construction projects, including project accounting, invoicing and payment tracking, and construction progress reports.• Project controls and management of the financing process for nine projects with budgets exceeding $147M in construction value. • Track documentation from general contractors, architects, and engineering consultants and manage workflows, interfacing with multiple accounting and lending teams to aid clients in securing project… Show more • Facilitate processes and workflows for construction projects, including project accounting, invoicing and payment tracking, and construction progress reports.• Project controls and management of the financing process for nine projects with budgets exceeding $147M in construction value. • Track documentation from general contractors, architects, and engineering consultants and manage workflows, interfacing with multiple accounting and lending teams to aid clients in securing project funding. Show less

• Partner with hiring managers to understand support needs to meet hiring goals and keep company on track with headcount projections.• Establish interview workflows and streamline recruitment processes, reducing the interview process from four steps to three steps, improving the candidate and hiring team experience.• Review, screen, and interview candidates, evaluating skills, experience, and knowledge.

• Functioned as a force multiplier to the General Manager & Director of Operations, providing strategic support, communicating, and leading projects cross functionally on their behalf.• Managed day to day schedule of the General Manager, proactively preparing meeting attendees and reviewing agendas, increasing executive's efficiency and effectiveness with their time.• Scheduled and supported meetings for the Executive Team, Account Leadership Team, and Operations Department, drafting… Show more • Functioned as a force multiplier to the General Manager & Director of Operations, providing strategic support, communicating, and leading projects cross functionally on their behalf.• Managed day to day schedule of the General Manager, proactively preparing meeting attendees and reviewing agendas, increasing executive's efficiency and effectiveness with their time.• Scheduled and supported meetings for the Executive Team, Account Leadership Team, and Operations Department, drafting agendas, presentations, executive-level decks, detailing recap notes, and tracking actions items.• Oversaw Operations Department Recruiting workflow, including sourcing, interviewing, and onboarding talent. Show less

• Oversaw Operations Department, increasing the size of the team by 97% while decreasing the number of employees with the company for less than one year by 30% (pre-pandemic).• Improved employee retention by increasing the number of employees tenured with the company for 3-5+ years by 39% with 22% being employees tenured with 5+ years (pre-pandemic).• Scaled the management team, onboarding, and training five new managers to meet the growing needs for the business and increase the… Show more • Oversaw Operations Department, increasing the size of the team by 97% while decreasing the number of employees with the company for less than one year by 30% (pre-pandemic).• Improved employee retention by increasing the number of employees tenured with the company for 3-5+ years by 39% with 22% being employees tenured with 5+ years (pre-pandemic).• Scaled the management team, onboarding, and training five new managers to meet the growing needs for the business and increase the manager:employee ratio.• Owned the full recruitment lifecycle for the Department, including interviewing, selection, and onboarding for all new employees, notably without a recruiter or HR business partner when hiring resumed post-pandemic.• Developed and improved processes to ensure the successful planning and logistical implementation of global corporate events, including conferences, meetings, executive events, and incentives. Show less

• Led all aspects of planning events, from concept to completion, including project scope, contract negotiation, budget management, timeline management, website development, staffing, vendor selection, food & beverage, audiovisual, production, function space allocation, creative & branding, security & emergency response, and on-site operations.• Events Included: Eat Drink SF (Golden Gate Restaurant Association), Embarcadero Center Building Holiday Lighting & VIP Party (Boston Properties)… Show more • Led all aspects of planning events, from concept to completion, including project scope, contract negotiation, budget management, timeline management, website development, staffing, vendor selection, food & beverage, audiovisual, production, function space allocation, creative & branding, security & emergency response, and on-site operations.• Events Included: Eat Drink SF (Golden Gate Restaurant Association), Embarcadero Center Building Holiday Lighting & VIP Party (Boston Properties), Bay Area Science Festival (UCSF), CoLaborator 2-Year Anniversary Event & Holiday Party (Bayer), Big Talk (Baidu) Show less

• Cross-functional team leadership of global corporate events ranging from 100 to 5,000 attendees, including conferences, meetings, and incentives, driving alignment across key stakeholders and event teams.• Managed all aspects of planning global events from concept to completion, including project scope, contract negotiation, budget management, timeline development, function space allocation, vendor management, food & beverage, production & audiovisual, attendee journey, creative &… Show more • Cross-functional team leadership of global corporate events ranging from 100 to 5,000 attendees, including conferences, meetings, and incentives, driving alignment across key stakeholders and event teams.• Managed all aspects of planning global events from concept to completion, including project scope, contract negotiation, budget management, timeline development, function space allocation, vendor management, food & beverage, production & audiovisual, attendee journey, creative & branding, security & emergency response planning, and on-site implementation.• Awarded the Highest Producer for Q2 2012 and Q1 2013.• Events Included: Partner Exchange 2013 & 2014 (VMware), National Sales Conference 2013 & 2014 (McKesson Med-Surg), Roadshows 2013 (Blue Coat Systems), Sales Kickoff 2012 (Seagate), Distributors Incentive 2012 & 2013 (Seagate), Forum Roadshows 2012 (VMware) Show less

• Developed strategic relationships with professional committees, donors, vendors, and volunteers to deliver annual events that meet fundraising & revenue goals.• Coordinated all logistical elements of events, including budget management, venue selection, vendor coordination, event implementation, and post-event reporting.

• Conceptualized events aligned with client branding and campaign initiatives. • Managed all logistics for small to large-scale events, including budget management, contract negotiation, venue selection, vendor management, catering, event design, and on-site execution.

• Executed logistical components of various events, including corporate dinners, and trade shows.• Recruited, trained, and supervised interns and event support staff.• Managed all office operations.