Mary Pyle work email
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A highly talented technical support professional/training coordinator with seasoned corporate computer processing and technical support services experience. Unique background including project management, training, technical support and application development. Ability to deliver comprehensive and effective training programs to thousands of users across multiple service centers. Trusted as the ISO 9000 representative, earning a prestigious award from the CEO. Flexible, dedicated, trusted and organized. Core CompetenciesCustomer Service ISO 9000 Quality Management Training/DevelopmentProject Management Workflow Enhancement Technical SupportRelationship Building Process/Procedure Improvement Internal AuditsSpecialties: AS/400, automation, cms, database administration, ip, ISO 9000, management training, marketing, meeting facilitation, mentoring, microsoft access, microsoft excel, microsoft outlook, microsoft powerpoint, microsoft windows, microsoft word, payroll processing, programming, project management, quality, quality control, routers, sales, staffing, telecommunications, tso ispf, visio, vm, vpn, web site production, workflow analysis,
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Implementation ManagerNice Incontact Apr 2018 - May 2019Hoboken, New Jersey, Us -
Sales AssociateHome Depot May 2017 - Apr 2018Selling Appliances
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Project ManagerVerizon Jul 2012 - Jan 2015Basking Ridge, Nj, UsProject Manager for a new company wide Workflow Management System. Gathered requirements, controlled communications, and managed the development team in India and the United States. Helped maintain stakeholder expectations and managed the scope of the project. -
Solutions Project ManagerVerizon Business Jan 1995 - Jan 2015Basking Ridge, Nj, UsQuality Assurance, GUI - Application Development, Project Management, Program Management, Project, Technical Support, Technical Instructor, ISO - Quality Management Representative for three Solution Centers. -
Implementation ManagerVerizon Business Jan 1995 - Jan 2015Basking Ridge, Nj, UsI have worked with creating Knowledge Based Articles in SalesForce, Developing Job AIDS for Project Managers, Account Teams, Sales Overlay Teams, Enterprise Solution Centers supporting Fortune 500 companies.
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Project ManagerVerizon Business Sep 1994 - Jan 2015Basking Ridge, Nj, UsProject Manager - Enterprise Solutions for Fortune 500 customers, Professional Services, Technical Support, Technical Instructor for three Application Service Centers, ITIL, PMP, Agile, Scrum training, delivered and developed distance learning classes, managed the implementation of large enterprise solutions and customized web-based workflow systems with 2,000 end users, Quality Management Rep for ISO 9001 Quality Management System.
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Project ManagerVerizon Business 1994 - 2015Basking Ridge, Nj, UsMy responsibilities included managing the development of a web-based workflow system for Verizon Toll Free Contact Center Enterprise Solutions. Use of PMP/Scrum/Agile methodologies during my career.
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Program Project ManagementVerizon Business Jan 1994 - Jan 2009Basking Ridge, Nj, UsVerizon has over 30,000 employees with 321 offices in 75 countries. The company offers advanced IP communications and information technology products and services including managed services, security, mobility, collaboration and professional services.
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Systems AnalystChevron Chemical Jan 1988 - Jan 1994Carefully analyzed, developed, and implemented JCL enhancements which automated the submission of plant payroll information, reducing operator error by 80% and improving processing efficiency.Analyzed, tested, and enhanced over 15 Final Automation Projects saving 300+ hours of programming charges and reducing staffing by 70%. Consistently exceeded project deadlines and delivered high quality assignments.Competently worked as a database administrator for an Automatic Report Distribution System, which supported 2,000 users.Researched, designed and launched multiple process and procedure improvements, resulted in saving $5K/month.
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Computer OperatorChevron Corp Jan 1984 - Jan 1988Skillfully managed, trained, directed 15 team members (computer operators / technicians), including performance planning.Redesigned the Transitional Data Center, merged Gulf Oil Tape Library with Chevron's data center, which resulted in a reduction of storage costs and assisted with the corporate merge.Core Technical/Computer SkillsEnvironment: MS Windows, AS/400, MVS/XA, VM/CMS, JES2, TSO/ISPF, Laptop, VPN, Programming GUI, Template Editor, Web Center Admin, and Main Frame Systems - NetCap, NSAPSoftware: PowerPoint, Outlook, Word, Excel, MS Live Meeting, JCL, ICT, Work Flow System, Website Updates, Visio
Mary Pyle Skills
Mary Pyle Education Details
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Ohlone College -
St. Mary'S College
Frequently Asked Questions about Mary Pyle
What is Mary Pyle's role at the current company?
Mary Pyle's current role is Looking for new opportunities.
What is Mary Pyle's email address?
Mary Pyle's email address is ma****@****com.com
What is Mary Pyle's direct phone number?
Mary Pyle's direct phone number is +154140*****
What schools did Mary Pyle attend?
Mary Pyle attended Ohlone College, St. Mary's College.
What are some of Mary Pyle's interests?
Mary Pyle has interest in Children, Civil Rights And Social Action, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Mary Pyle known for?
Mary Pyle has skills like Telecommunications, Managed Services, Project Management, Visio, Data Center, Management, Sharepoint, Training, Professional Services, Cloud Computing, Solution Selling, Voip.
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