• • Engineer Solutions Specialist and Account Manager for the Mid-West, North East and Canadian Market Territories.• Lead Generation and Lead Qualification related to both public & private sectors for permanent engineered fall protection systems. • Win sales opportunities for ESG projects. Closed over $400K in sales in approximately four months.• Review Projects specifications, architectural and structural plans, bidding documents and layouts in order to provide preliminary details for opportunities being referred to ESG engineering and estimating teams. • Build and present senior leadership with quarterly/yearly territory growth business plan. Meet with target account key decision makers to establish value and uncover customer objectives. Develop engineered solutions and provide client proposals that meet or surpass the key accounts business objectives. • Drive account strategies and work as a liaison between customer, project management team, technical support, government agencies and design & engineering teams to provide Engineered Solutions Group permanent fall protection solutions.• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process.• Define and execute sales strategies for the assigned territory and accounts to exceed sales growth through prospecting, qualifying, managing and closing opportunities.

• Nurture assigned Lab Service Sales leads. Ensure daily Lab service RFQs are processed within established quality metrics and time benchmarks.• Serve as liaison between field service technicians, contract administrators, scheduling analysts, client purchasing personnel and laboratory equipment end users. Utilize targeted marketing tactics, and service sales initiatives to increase revenue through growth of ROW and existing contract accounts. • Promote POS service and annual maintenance contracts while focusing special attention on instrument installed base. Qualify service sales leads, analyze customer service needs, recommend service and documentation solutions, and prepare service proposals in order to close the service sales cycle. • Effectively recommend and sell compliance and documentation solutions, such as equipment qualification and calibration certifications. Assist customers from all industries by proposing documentation and scope of work options that comply with strict government and specific industry standards and regulations.• Drive national sales growth for Lab Service Division. Establish and maintain an effective communications system among all members of the Area including relevant cross-functional partners

• Continue Telesales responsibilities. Supplied Telesales Management with statistical data to track and report sales growth, opportunity conversion rates, customer touch-point communications and campaign success rates. • Satisfy project requests such as Blue Ocean Project database clean up, and D&B® customer data input and maintenance. • Create and won new service sales opportunities through a variety of lead sources and marketing campaigns. Earn sustainable revenue growth in both existing and new business accounts.

• One of two Area Sales Managers responsible for supporting National and Regional insurance sales efforts in the Columbus market. Focus special attention to brand loyalty and program compliance promotion. • Build preference for Safelite's glass program services by presenting insurance agency staff with approved marketing materials that highlight program and in-network cost savings and quality advantages. • Represent Safelite by participating in client directed district sales meetings, auto industry trade shows and insurance conferences. Built rapport with district insurance offices to secure glass program participation. Utilized approved presentations, such as Continuing Education courses, to deliver brand superiority and strengthen strategic partnerships.• Responsible for territory event planning and promotion. Event experience includes Industry Expo Tables, Spa Nights, Golf Outings, CE Classes, Safelite CTU Open Houses, VIN etchings, Game Nights, Safety Awareness Days, and Client Appreciation Days.

• One of two Area Sales Managers responsible for supporting National and Regional insurance sales efforts in the Columbus market. Focus special attention to brand loyalty and program compliance promotion. • Build preference for Safelite's glass program services by presenting insurance agency staff with approved marketing materials that highlight program and in-network cost savings and quality advantages. • Build and present senior leadership with quarterly/yearly territory growth business plan. Meet face to face with target account key decision makers to establish value. Uncover client needs and obstacles, brainstorm and present solutions to overcome customer objectives. • Represent Safelite by participating in client directed district sales meetings, auto industry trade shows and insurance conferences. Built rapport with district insurance offices to secure glass program participation. Utilized approved presentations, such as Continuing Education courses, to deliver brand superiority and strengthen strategic partnerships.• Responsible for territory event planning, promotion and budget management. Event experience includes Industry Expo Tables, Spa Nights, Golf Outings, CE Classes, Safelite CTU Open Houses, VIN etchings, Game Nights, Safety Awareness Days, and Client Appreciation Days.

• 2004 Wall of Fame Award recipient. Recognized for superior customer service standards.• Initiate, develop and maintain relationships with an established group of over 2000 accounts through a variety of communication methods (phone, fax, email and postal mail). Focused on delivering world class service and selling auto glass.• Partner with national and field sales to implement and grow utilization of programs, enhance the service experience, build relationships and increase sales.• Support Account Managers with the maintenance of their accounts. Designed and managed special projects such as agency contests, cookbooks, distribution of monthly newsletters and event invitations. • Gain knowledge in program and non-program insurance companies, as well as network and non-network affiliates.• Award “Representative of the Month” as a result of call volume, marketing & sales.