- Anticipated customer needs by having a vast amount of local knowledge and broad marina expertise to ensure a high level of customer service and experience satisfaction. - Maximized high intensity days in season, efficiently answered 15+ phone calls per day, created boat reservations for new transients, fueled 20+ boats, managed point-of-sale system and navigated Excel spreadsheets to ensure accurate opening and closing statements for the books. - Collaborated with co-workers to… Show more - Anticipated customer needs by having a vast amount of local knowledge and broad marina expertise to ensure a high level of customer service and experience satisfaction. - Maximized high intensity days in season, efficiently answered 15+ phone calls per day, created boat reservations for new transients, fueled 20+ boats, managed point-of-sale system and navigated Excel spreadsheets to ensure accurate opening and closing statements for the books. - Collaborated with co-workers to ensure a high level of efficiency in marina operations. Show less