Maryse Content Email & Phone Number

Atlanta Metropolitan Area

Greater Atlanta Area

Greater Atlanta Area

Implement multiple implementation projects for Quest Diagnostics.

Tucker, Ga

Performed and facilitated research and testing, provided overall project leadership to ensure hospital and physician client interfaces conform to the Quest HL7 standards.Responsible in multiple implementations and conversion projects.Participated in information gathering for interface requirements.Educated and directly interacted with the client to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.Interact directly with client and client’s vendor. Designed and oversee interface implementation project plan. Responsible for providing project status updates.Provided communications such as go-live notices, support documentation and operational audit documents to our internal organization relative to any new or change to existing client interface. Created communication scripts and protocols to include dialup, VPN and frame and web services. Provided 3rd tier support to EMR/LIS-Interface related problems and provided post implementation support.Knowledge of multiple hospital and physician LIS/EMR’s including vendors like Epic, Allscripts, Nextgen, AthenaHealth, EclinicalWorks, Cerner, Orchard, Emdeon, Greenway, McKesson, Amazing Charts and GE Centricity etc. Knowledge of HUB and VPN setup

New York, Ny

Managed multiple departmental projects which include the Legal Management System, Invoice Management System, Application upgrades and Computer deployment.Worked with Program staff to discuss media formats for electronic productions and determine the best approach for loading and viewing data.Provided one on one as well as classroom training to staff at all levels in the use of support tools, concepts and procedures.Provided technical assistance to end users in managing and maintaining of electronic document collections.Analyzed, researched, upgrade and maintained necessary hardware and software to assure that systems are operating properly and effectively.Responsible for defining project strategy, managing projects & timelines, gathering user’s requirements, and execution of project to delivery.Analyzed internal operations and developed processes to improved efficiency and effectiveness of user support. Ensured all processes were completed to support each project phase.Managed the full life cycle implementation and served as ongoing owner for the Legal Management System and the Advanced Invoice Management System.Prepared project status reports supporting each phase of the project for senior management. Created and maintained the roll-out schedule.Ensured that delivery site is prepared for deployment.Assisted QA in the end-to-end testing of application.Designed test scripts that will be used for testing.Created resolution of software issues that were reported during testing.Spearheaded user’s acceptance/sign-off of implemented solutions.Supervised comprehensive installation of Corporate Legal Management System (CLMS) in a SQL environment and ensured that all patches are applied.Created ad-hoc reports via Business Objects 6.5 in a sequel environment.

Greater New York City Area

Instructed Computer Application including, Microsoft Office Suite (Word, Excel, Access and PowerPoint). Developed course syllable and documentations.