As an experienced bilingual Appointment Scheduler, Receptionist and Health Information Technician, I provide quality customer service in a caring and professional manner. I hope to expand my skills and experience in a new and challenging position.
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Health Information/Appointment Scheduler/Customer Service/Front Office ReceptionExcellent Customer Service Jul 2014 - May 2015Greater Los Angeles AreaAs an experienced bilingual Appointment Scheduler, Receptionist and Health Information Technician, I provide quality customer service in a caring and professional manner. I hope to expand my skills and experience in a new and challenging position.• Establish patient charts and assemble contents in required sequence.• Process release of information request.• Locate and deliver missing documents and deactivate charts per policy.• Fax confidential records to outside facilities per privacy regulations.• Gather all discharged patient charts and deliver to Medical Records.• Prepare charts according the department policy for scanning.APPOINTMENT SCHEDULER/RECEPTIONIST /CUSTOMER SERVICE• Schedule appointments in various departments and specialties via computer.• Increase overall service quality by streamlining procedures for customer service.• Answer multiple telephone lines, take messages and route to departments.• Maintain professional composure in a fast pace and demanding environment.MEDICAL RECORDS CLERK• Establish patient charts and assemble contents in required sequence.• Process release of information request.• Locate and deliver missing documents and deactivate charts per policy.
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Health Information Management/SchedulerKaiser Permanente 1988 - 2008Greater Los Angeles AreaAPPOINTMENT SCHEDULER/RECEPTIONIST /CUSTOMER SERVICE• Schedule appointments in various departments and specialties via computer.• Increase overall service quality by streamlining procedures for customer service.• Answer multiple telephone lines, take messages and route to departments. • Maintain professional composure in a fast pace and demanding environment.MEDICAL RECORDS CLERK• Establish patient charts and assemble contents in required sequence.• Process release of information request.• Locate and deliver missing documents and deactivate charts per policy.
Mary Sison Skills
Mary Sison Education Details
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Microsoft Word -
Liberal Sudies
Frequently Asked Questions about Mary Sison
What is Mary Sison's role at the current company?
Mary Sison's current role is Health Information/Appointment Scheduler/Customer Service/Front Office Reception.
What schools did Mary Sison attend?
Mary Sison attended East San Gabriel Valley Regional Occupational Program, East San Gabriel Valley Regional Occupational Program, Rio Hondo College.
What skills is Mary Sison known for?
Mary Sison has skills like Customer Service, Health Information Management, Health Information Systems, Front Office Reception, Appointment Scheduling, Telephone Skills, Release Of Information, Patient Advocacy, Registration Services, Patient Demographic Verification, Alpha Numeric Filing, Medical Terminology.
Not the Mary Sison you were looking for?
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Mary Sison
United States -
3seattleu.edu, edmonds.wednet.edu, wednet.edu
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Mary Sison
History Instructor/Honors Director At Mississippi Gulf Coast Community CollegeLong Beach, Ms2mgccc.edu, mgccc.cc.ms.us -
Mary Sison
Director,Specialty Projects/Quality Initiatives At Modern Concepts In Applied Arts & SciencesDanbury, Ct
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