Qa Mgr/Technical Writer
CurrentI'm a bulldog in my desire to find product issues, understand product functionality, and delivering the best software and documentation possible, not only from a company perspective but also from the customer experience. • Developing over 10,000 manual test cases in Microsoft Test Manager/DevOps.. Creating Playwright automated test cases to exercise Document Locator WebTools web site., which all run against each release.• Modernize system Help documentation, transitioning from RoboHelp to Markdown• Creating a Design Structure Matrix (DSM) of all product functionality to refine and focus test areas during release cycles• Manage quality assurance team to ensure accuracy of testing, adherence to process and consistent communication and collaboration across Engineering and Support departments
