Qa Mgr/Technical Writer
Current- I'm a bulldog in my desire to find product issues, understand product functionality, and delivering the best software and documentation possible, not only from a company perspective but also from the customer experience.
- Developing over 10,000 manual test cases in Microsoft Test Manager/DevOps.. Creating Playwright automated test cases to exercise Document Locator WebTools web site., which all run against each release.
- Modernize system Help documentation, transitioning from RoboHelp to Markdown
- Creating a Design Structure Matrix (DSM) of all product functionality to refine and focus test areas during release cycles
- Manage quality assurance team to ensure accuracy of testing, adherence to process and consistent communication and collaboration across Engineering and Support departments