Maryssa Vela Email and Phone Number
Maryssa Vela work email
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Maryssa Vela personal email
Having experience working at start-up companies, I have become equipped with the ability to be flexible, adapt to changes quickly, and the capability to face challenges head on without hesitation. I have taken on a variety of responsibilities and roles within my position and have been able to gain diverse experience.Experienced Animal Handler with a demonstrated history of working in the customer service industry. Skilled in Account Management, Customer Success, Business Development, Analytics, Recruiting, Customer Service, and Organization.Bachelor's degree focused in Applied Psychology from University of Illinois at Chicago.
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Implementation SpecialistProvi Feb 2023 - PresentChicago, Illinois, United States -
Customer Success ManagerFactoryfix Jun 2021 - Jun 2022Chicago, Illinois, United States-Conducted research with a focus on identifying cross-sell and upsell opportunities, leading the CS Team with $8K+ in add-on revenue in Q1 2022.-Streamlined customer productivity and success by frequently reviewing and updating best practices, managing KPIs, monitoring market trends, and presenting customer metrics weekly.-Maintained 100% Net Revenue Retention throughout multiple quarters.-Identified training opportunities and executed platform demos to ensure client success during partnership.-Developed and maintained professional and productive ongoing relationships with designated clients.-Collaborated with customers ranging from hiring managers to business owners to provide services including: strategy consulting, contract negotiation, individualized CSPs, job advertisement, account functionality and efficiency. -
Animal HandlerCanine Cuties Dog Grooming Jun 2015 - Jun 2021- Assisted the owner of the shop with all administrative tasks.- Developed positive client relationships through friendly customer service to ensure a high rate of return clients and referrals.- Augmented efforts towards productivity, identify problem areas and assist in implementing solutions.- Consulting with pet owners to discuss their pets needs.- Critical thinking to be able to work with animals that are unpredictable and determine the best course of action to create a successful groom.
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Talent SourcerThe Black Sheep Sep 2019 - Mar 2020Chicago, Illinois, United States- Collaborated with recruiters to understand job needs and key requirements in order to identify quality candidates.- Conducted quality phone interviews with interested students.- Entered thorough interview notes into Monday.com, an online database, for Recruiters.- Utilized knowledge of social media for lead generation of prospective candidates. -
Student InternThe Bridge Teen Center Sep 2018 - Dec 2018Orland Park, Illinois, United States
Maryssa Vela Education Details
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Applied Psychology -
Psychology
Frequently Asked Questions about Maryssa Vela
What company does Maryssa Vela work for?
Maryssa Vela works for Provi
What is Maryssa Vela's role at the current company?
Maryssa Vela's current role is Implementation Specialist at Provi.
What is Maryssa Vela's email address?
Maryssa Vela's email address is ma****@****fix.com
What schools did Maryssa Vela attend?
Maryssa Vela attended University Of Illinois Chicago, University Of Wisconsin-Stevens Point.
Who are Maryssa Vela's colleagues?
Maryssa Vela's colleagues are Mike Baker, Erik Linder, Hai Tran, Lee Harkness, Melissa Mclarty, Anna Fertel, Amber Louise.
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