Maryssa Vela

Maryssa Vela Email and Phone Number

Implementation Specialist at Provi @ Provi
chicago, illinois, united states
Maryssa Vela's Location
Chicago, Illinois, United States, United States
Maryssa Vela's Contact Details

Maryssa Vela personal email

n/a
About Maryssa Vela

Having experience working at start-up companies, I have become equipped with the ability to be flexible, adapt to changes quickly, and the capability to face challenges head on without hesitation. I have taken on a variety of responsibilities and roles within my position and have been able to gain diverse experience.Experienced Animal Handler with a demonstrated history of working in the customer service industry. Skilled in Account Management, Customer Success, Business Development, Analytics, Recruiting, Customer Service, and Organization.Bachelor's degree focused in Applied Psychology from University of Illinois at Chicago.

Maryssa Vela's Current Company Details
Provi

Provi

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Implementation Specialist at Provi
chicago, illinois, united states
Website:
provi.com
Employees:
83
Maryssa Vela Work Experience Details
  • Provi
    Implementation Specialist
    Provi Feb 2023 - Present
    Chicago, Illinois, United States
  • Factoryfix
    Customer Success Manager
    Factoryfix Jun 2021 - Jun 2022
    Chicago, Illinois, United States
    -Conducted research with a focus on identifying cross-sell and upsell opportunities, leading the CS Team with $8K+ in add-on revenue in Q1 2022.-Streamlined customer productivity and success by frequently reviewing and updating best practices, managing KPIs, monitoring market trends, and presenting customer metrics weekly.-Maintained 100% Net Revenue Retention throughout multiple quarters.-Identified training opportunities and executed platform demos to ensure client success during partnership.-Developed and maintained professional and productive ongoing relationships with designated clients.-Collaborated with customers ranging from hiring managers to business owners to provide services including: strategy consulting, contract negotiation, individualized CSPs, job advertisement, account functionality and efficiency.
  • Canine Cuties Dog Grooming
    Animal Handler
    Canine Cuties Dog Grooming Jun 2015 - Jun 2021
    - Assisted the owner of the shop with all administrative tasks.- Developed positive client relationships through friendly customer service to ensure a high rate of return clients and referrals.- Augmented efforts towards productivity, identify problem areas and assist in implementing solutions.- Consulting with pet owners to discuss their pets needs.- Critical thinking to be able to work with animals that are unpredictable and determine the best course of action to create a successful groom.
  • The Black Sheep
    Talent Sourcer
    The Black Sheep Sep 2019 - Mar 2020
    Chicago, Illinois, United States
    - Collaborated with recruiters to understand job needs and key requirements in order to identify quality candidates.- Conducted quality phone interviews with interested students.- Entered thorough interview notes into Monday.com, an online database, for Recruiters.- Utilized knowledge of social media for lead generation of prospective candidates.
  • The Bridge Teen Center
    Student Intern
    The Bridge Teen Center Sep 2018 - Dec 2018
    Orland Park, Illinois, United States

Maryssa Vela Education Details

Frequently Asked Questions about Maryssa Vela

What company does Maryssa Vela work for?

Maryssa Vela works for Provi

What is Maryssa Vela's role at the current company?

Maryssa Vela's current role is Implementation Specialist at Provi.

What is Maryssa Vela's email address?

Maryssa Vela's email address is ma****@****fix.com

What schools did Maryssa Vela attend?

Maryssa Vela attended University Of Illinois Chicago, University Of Wisconsin-Stevens Point.

Who are Maryssa Vela's colleagues?

Maryssa Vela's colleagues are Mike Baker, Erik Linder, Hai Tran, Lee Harkness, Melissa Mclarty, Anna Fertel, Amber Louise.

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