Mary Thorn

Mary Thorn Email and Phone Number

Head of Organizational Effectiveness @ S&P Global
Raleigh, NC, US
About Mary Thorn

Has successfully scaled and transformed globally dispersed teams for several fortune 500 companies. Coauthored The Three Pillars of Agile Testing and Quality. Has experience across a breadth of industries, including financial services, hardware, agile in non-it and regulated environments.​Keynote Speaker, Author, and proven agile transformation leader who is passionate about building and continuously improving agile teams.Specialties: agile transformations, business agility, Building Test teams/departments, Agile, Scrum, quality assurance, test automation, Cucumber, Specflow, Selenium, Testing, team building, leadership, Risk Based Testing, Exploratory Testing, SAFe, Kanban

Mary Thorn's Current Company Details
S&P Global

S&P Global

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Head of Organizational Effectiveness
Raleigh, NC, US
Employees:
16
Mary Thorn Work Experience Details
  • S&P Global
    Head Of Organizational Effectiveness
    S&P Global
    Raleigh, Nc, Us
  • S&P Global Ratings
    Vice President Of It Strategy And Transformation(Global Head Of Apmo)
    S&P Global Ratings Mar 2022 - Present
    New York, Ny, Us
  • S&P Global Ratings
    Vice President Of It Strategy And Transformation
    S&P Global Ratings Mar 2020 - Mar 2022
    New York, Ny, Us
    Responsible for defining and enabling the enterprise, operational, and cultural components for Market Intelligence. Helped with top-down and bottom-up approaches to define, affect, and report on measurable, positive, sustainable change. • Partner with CTO and CPO to create strategies to improve their overall effective product and technology operations. Including organizational design, operating model and operational excellence.• Work to shape a customer first culture in all aspects of technology.• Partner with portfolio management organizations to implement and improve organization prioritization processes for programs like innovation, digital and strategy.• Transformed Program Management Offices into Agile Program Management offices.• Partner with business stakeholder to build and develop relationships with product and technology stakeholders, drive engagement with business leaders and executives on client strategic programs.• Lead continuous improvement initiatives for programs inside and outside of technology to help build effective teams using agile.• Work with clients to implement strategies for team/program and enterprise metrics frameworks.• Created/Governed the Technology OKR’s and KPIs• Aligned Corporate Security request and Data Center exit with business strategy
  • Mary Thorn Consulting
    President
    Mary Thorn Consulting Mar 2018 - Mar 2022
    Specializing in Agile Transformations and Strategy, Coaching, and Training.https://www.marythornconsulting.com/
  • Vaco
    Agile Practice Lead
    Vaco Mar 2018 - Mar 2020
    Brentwood, Tennessee, Us
    Created and lead the business agility consulting service at Vaco and Mary Thorn Consulting. The goal of the practice was to enable values to our customers in a sooner, safer, and happier way.Responsible for defining and enabling the enterprise, operational, and cultural components for our clients. Helped with top-down and bottom-up approaches to define, affect, and report on measurable, positive, sustainable change. • Partner/consult with clients like S&P Platts and Ratings to create strategies to improve their overall effective technology operations. Including organizational design, culture shaping, facilitating role definition clarity and training, mentoring and coaching leadership on behaviors changes necessary to improve employee engagement, and what it is to be an agile leader.• Partner with portfolio management organizations to implement and improve organization prioritization processes for programs like innovation, digital and strategy.• Transform Program Management Offices into Agile Program Management offices.• Partner with business stakeholder to build and develop relationships with product and technology stakeholders, drive engagement with business leaders and executives on client strategic programs.• Lead continuous improvement initiatives for programs inside and outside of technology to help build effective teams using agile.• Work with clients to implement strategies for team/program and enterprise metrics frameworks.• Created/trained/implemented programs for coaching leaders, team and culture shaping
  • Ipreo
    Director Of Agile Practices
    Ipreo Jan 2017 - Mar 2018
    New York, Ny, Us
    Work in a Scaled Agile Framework(SAFE) environment with 6 agile release trains and approximately 60 scrum and 30 Kanban teams.• Accountable to build and maintain the agile-at-scale competency utilizing the Scaled Agile Framework(SAFE).• Accountable for the company’s software delivery methodology and processes• Close collaboration with delivery teams and organizations to support alignment of current processes to actual in-the-field delivery definitions and processes• Lead large scale change initiatives to adopt a best-in-class delivery methodology• Assess adoption processes, including compliance metrics and reporting• Ongoing collaboration with enterprise knowledge and learning resources to evolve effective training on the software development processes, methodologies, artifacts and tools• Direct oversight of agile delivery team members (Release Train Engineers and Scrum Masters)
  • Ipreo
    Director Of Quality
    Ipreo Jul 2015 - Dec 2016
    New York, Ny, Us
    Worked in a mixed Agile and transitioning from waterfall organization where I lead a group of 100 functional and automation engineers chartered with testing the Ipreo products. These applications are developed in .Net with a heavy emphasis on transactional data stored in SQL Server.• Develop and deploy Agile testing best practices, standards, and processes throughout the organization • Implement a leading edge Agile automation framework in Specflow(C# equivalent of Cucumber). • Created a complete set of agile-centric Te procedures and metrics, while integrating them with organization-wide metrics.• Ensured we “build the right product” – releases must meet the product requirements defined by product owners via behavior driven development(BDD).• Empowered each Test Manager to work to the best of his/her ability and support professional evolution and development• Assisted Test Managers in managing their day-to-day workload and removing impediments to productivity• Took ownership of issues, and collaborate with other teams as necessary, to drive them to a resolution and provide an appropriate level of communication in the process
  • Channeladvisor
    Director Of Quality Assurance
    Channeladvisor Jan 2014 - Jul 2015
    Morrisville, Nc, Us
    Work in a matrix Agile organization where I lead a group of 17 functional and automation QA Engineers chartered with testing the ChannelAdvisor SaaS Platform across 8 Scrum and 2 Kanban teams. These applications are developed in C# with a heavy emphasis on transactional data stored in SQL Server. Key accomplishments include:• Develop and deploy Agile QA and testing best practices, standards, and processes throughout the organization • Implement a leading edge Agile automation framework in Specflow(C# equivalent of Cucumber). • Created a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Ensure we “build the right product” – releases must meet the product requirements defined by product owners via behavior driven development(BDD).• Ensure we “build the product right” – releases must meet required quality, performance and scalability levels• Encourage each QA engineer to work to the best of his/her ability and support professional evolution and development• Assist QA engineers in managing their day-to-day workload and removing impediments to productivity• Take ownership of issues, and collaborate with other teams as necessary, to drive them to a resolution and provide an appropriate level of communication in the process• Work with the senior technical resources in the organization to provide leadership and ensure adherence to company technical direction
  • Deutsche Bank
    Qa Manager And Agile Coach
    Deutsche Bank May 2012 - Dec 2013
    Frankfurt Am Main, Hessen, De
    Work in a matrixed organization where I hire and lead a group of 12 functional, automation, and performance QA test engineers chartered with testing Deutsche Bank Risk application. These applications are developed in C# and Java with a heavy emphasis on data. Currently we are building and testing an Operational Data Store built on Oracle Exadata platform. Key accomplishments include:• Lead the team who have implemented several leading edge agile automation framework leveraging Selenium, PHPUnit, Cucumber, Specflow and DbFit. Stabilized and increased automated test coverage on 8 different products in 1st year.• Moved the team from more traditional testing focus to true agile testing practices – fully integrated with up to six Scrum teams using context driven and risked based testing philosophy.• Created a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Defined and planned multiple product software releases via continuous integration.• Agile coaching the Scrum process for Risk Domain.• Trained and Implemented BDD within 2 Scrum teams.
  • Icontact
    Director Of Agile And Test
    Icontact Mar 2011 - May 2012
    Morrisville, Nc, Us
    Led a group of 16 functional, automation, and performance QA test engineers chartered with testing iContact’s SaaS eMail Marketing application. The team was composed of full-time, contract, and near-shore employees. The application leveraged the LAMP stack. Key accomplishments include:• Implemented a leading edge agile automation framework leveraging Selenium, PHPUnit, and Cucumber. Achieved 60% automated coverage, from 0% start within one year.• Established TDD standards for development teams, where were included in overall development done-ness criteria definitions.• Moved the team from more traditional testing focus to true agile testing practices – fully integrated with up to eight Scrum teams using the context driven testing philosophy.• Created a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Deployed near-shore testing function; including heavy open source test automation focus.• Defined and planned multiple product software releases via continuous integration.• Led the transition from SCRUM to Kanban.
  • Xs, Inc.
    Qa Manager
    Xs, Inc. Aug 2010 - Mar 2011
    Morrisville, Nc, Us
    Started the QA department for XS. Lead 7 functional and automation test engineers charged with testing the XS application. The team was composed of full-time, contract, and offshore team members. The application leveraged the .Net stack. Key accomplishments include:• Played the roll of Agile Coach for three months while championing and implementing the XS Agile process across five SCRUM teams. • Established a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Implemented QA automation strategy using Windows Workflow in VB.net and Selenium. • Initiated unit testing for the development organization. • Led continuous integration using automated builds developed in Microsoft Visual Studio.• Researched and implemented QA testing tool Microsoft Test Professional, as well as QA metrics for each release.
  • Peopleclick, Inc.
    Manager, Qa Integrations, Certified Scrum Master
    Peopleclick, Inc. Nov 2002 - Aug 2010
    Promoted from within to manage and lead an 6 person QA team responsible for three Peopleclick production lines. The products are for a Human Resource internet application developed in Java, Web Methods, .Net, PHP, SQL Server, and Business Objects: • Participated in product specification and design. • Developed comprehensive test strategies, specific test plans, and schedules.• Produced and reported project status summaries and quality metrics to executive teams. • Ensured product quality for all aspects of the product including end-user functionality, runtime reliability, and scalability.• Other responsibilities included general management, supervision, leadership, and recruitment of software testing personnel. • Managed onshore and offshore resources. • Defined and implemented automation strategies using QTP. • Worked with product management to help define product roadmap.• Responsibility for defining and planning multiple product software releases. • Showed ownership in continuously improving the existing quality assurance processes. • Worked cross functionally with engineering, 3rd party vendors, client services and training teams to facilitate quality assurance processes are adhered to.• Piloted the first SCRUM Agile project within Peopleclick. • Certified SCRUM MASTER as of Dec 5th.
  • Medfusion, Inc
    Senior Software Quality Assurance Analyst
    Medfusion, Inc Jan 2002 - Nov 2002
    Started the QA department for an Internet e-commerce application for physician practices developed in ASP, Coldfusion, Oracle and Postgress. Implemented and created the quality assurance process and procedures, including: test strategies, specific test plans, schedules, defects, and verification reports. Also, developed the software release and implementation procedures. Participated in product specification and design. Responsibilities also included project managing Medfusion’s largest development client and MedFusion, Inc.
  • Ehomecare.Com
    Manager Quality Assurance
    Ehomecare.Com Dec 2000 - Jan 2002
    Manage and lead the software quality assurance department for a leading home health care technology company that delivers web-based and mobile applications for agency management, clinical, financial and knowledge-based services. Participated in product specification and design. Developed comprehensive test strategies, specific test plans, and schedules. Produced and tracked defect and verification reports. Ensured product quality for all aspects of the product including end-user functionality, runtime reliability, scalability, and performance. Other responsibilities included general management, supervision, leadership, and recruitment of software testing personnel. Had responsibility for the software release, and improving the existing release and quality assurance processes.
  • Misys
    Senior Quality Assurance Analyst
    Misys Sep 1999 - Dec 2000
    London, London, Gb
    Responsibilities included developing and writing detailed test plans and scenarios, executing tests, tracking/reporting status for a VB/ Informix base electronic medical record systems software package. Worked with product developers to understand and execute integrated test plans/cases scenarios. Promoted to technical lead. Responsibilities included integration testing with other Medic products, integration testing with different environments including Windows terminal server, Windows 2000, NT, 98 and 95. Worked with Win Runner and Test Director to help automate the quality assurance process.
  • Senior Consultant
    Keane, Inc.
    Senior Consultant Sep 1997 - Sep 1999
    Developed employment database using Microsoft SQL Server 6.5 and Netscape Navigator 4.5. Worked with end-users to develop and execute test plans, to assess the system and business functionality of an intranet/Java database. Participated as an analyst, programmer, and tester in multiple year 2000 projects for the state government. Served as a test lead and baseline tester with major involvement in standardizing analysis, remediation, and testing procedures for CMM Level 3 Certification. Successfully completed Keane’s Accelerated Software Development Program.

Mary Thorn Skills

Agile Methodologies Scrum Software Quality Assurance Test Automation Testing Test Planning Quality Assurance Software Development Integration Agile Testing Sdlc Saas Team Leadership Selenium Cross Functional Team Leadership Databases Software Development Life Cycle Test Management Software Project Management Web Applications Team Building Test Driven Development Manual Testing Agile Project Management Microsoft Sql Server Team Management Cucumber Jira Exploratory Testing .net User Acceptance Testing Scaled Agile Framework Continuous Integration Oracle Product Management Regression Testing System Testing Teamwork Integration Testing Team Oriented Team Coordination Change Leadership Test Strategy Strategic Leadership Risk Based Testing Change Management Team Oriented Safe Kanban

Mary Thorn Education Details

  • East Carolina University - College Of Business
    East Carolina University - College Of Business
    Mis

Frequently Asked Questions about Mary Thorn

What company does Mary Thorn work for?

Mary Thorn works for S&p Global

What is Mary Thorn's role at the current company?

Mary Thorn's current role is Head of Organizational Effectiveness.

What is Mary Thorn's email address?

Mary Thorn's email address is ma****@****bal.com

What is Mary Thorn's direct phone number?

Mary Thorn's direct phone number is +191981*****

What schools did Mary Thorn attend?

Mary Thorn attended East Carolina University - College Of Business.

What are some of Mary Thorn's interests?

Mary Thorn has interest in Human Rights, Science And Technology, Education, Health.

What skills is Mary Thorn known for?

Mary Thorn has skills like Agile Methodologies, Scrum, Software Quality Assurance, Test Automation, Testing, Test Planning, Quality Assurance, Software Development, Integration, Agile Testing, Sdlc, Saas.

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