Mary Thorn
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Mary Thorn Email & Phone Number

Head of Organizational Effectiveness at S&P Global
Location: Raleigh, North Carolina, United States 16 work roles 1 school
1 work email found @spglobal.com 12 phones found area 919, 330, 252, 540, and 212 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of Organizational Effectiveness
Location
Raleigh, North Carolina, United States
Company size

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Mary Thorn is listed as Head of Organizational Effectiveness at S&P Global, a with 16 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at spglobal.com, phone signal with area code 919, 330, 252, 540, 212, and a matched LinkedIn profile for Mary Thorn.

Mary Thorn previously worked as Vice President of IT Strategy and Transformation(Global Head of APMO) at S&P Global Ratings and Vice President of IT Strategy and Transformation at S&P Global Ratings. Mary Thorn holds Bsba, Mis from East Carolina University - College Of Business.

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{first}.{last}@spglobal.com
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Profile bio

About Mary Thorn

Has successfully scaled and transformed globally dispersed teams for several fortune 500 companies. Coauthored The Three Pillars of Agile Testing and Quality. Has experience across a breadth of industries, including financial services, hardware, agile in non-it and regulated environments.​Keynote Speaker, Author, and proven agile transformation leader who is passionate about building and continuously improving agile teams.Specialties: agile transformations, business agility, Building Test teams/departments, Agile, Scrum, quality assurance, test automation, Cucumber, Specflow, Selenium, Testing, team building, leadership, Risk Based Testing, Exploratory Testing, SAFe, Kanban

Listed skills include Agile Methodologies, Scrum, Software Quality Assurance, Test Automation, and 45 others.

Current workplace

Mary Thorn's current company

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S&P Global
S&P Global
Head of Organizational Effectiveness
Raleigh, NC, US
Employees
16
AeroLeads page
16 roles

Mary Thorn work experience

A career timeline built from the work history available for this profile.

Head Of Organizational Effectiveness

Raleigh, Nc, Us

Vice President Of It Strategy And Transformation(Global Head Of Apmo)

Current

New York, Ny, Us

Mar 2022 - Present

Vice President Of It Strategy And Transformation

New York, Ny, Us

Responsible for defining and enabling the enterprise, operational, and cultural components for Market Intelligence. Helped with top-down and bottom-up approaches to define, affect, and report on measurable, positive, sustainable change. • Partner with CTO and CPO to create strategies to improve their overall effective product and technology operations. Including organizational design, operating model and operational excellence.• Work to shape a customer first culture in all aspects of technology.• Partner with portfolio management organizations to implement and improve organization prioritization processes for programs like innovation, digital and strategy.• Transformed Program Management Offices into Agile Program Management offices.• Partner with business stakeholder to build and develop relationships with product and technology stakeholders, drive engagement with business leaders and executives on client strategic programs.• Lead continuous improvement initiatives for programs inside and outside of technology to help build effective teams using agile.• Work with clients to implement strategies for team/program and enterprise metrics frameworks.• Created/Governed the Technology OKR’s and KPIs• Aligned Corporate Security request and Data Center exit with business strategy

Mar 2020 - Mar 2022

President

Mary Thorn Consulting

Specializing in Agile Transformations and Strategy, Coaching, and Training.https://www.marythornconsulting.com/

Mar 2018 - Mar 2022

Agile Practice Lead

Brentwood, Tennessee, Us

Created and lead the business agility consulting service at Vaco and Mary Thorn Consulting. The goal of the practice was to enable values to our customers in a sooner, safer, and happier way.Responsible for defining and enabling the enterprise, operational, and cultural components for our clients. Helped with top-down and bottom-up approaches to define, affect, and report on measurable, positive, sustainable change. • Partner/consult with clients like S&P Platts and Ratings to create strategies to improve their overall effective technology operations. Including organizational design, culture shaping, facilitating role definition clarity and training, mentoring and coaching leadership on behaviors changes necessary to improve employee engagement, and what it is to be an agile leader.• Partner with portfolio management organizations to implement and improve organization prioritization processes for programs like innovation, digital and strategy.• Transform Program Management Offices into Agile Program Management offices.• Partner with business stakeholder to build and develop relationships with product and technology stakeholders, drive engagement with business leaders and executives on client strategic programs.• Lead continuous improvement initiatives for programs inside and outside of technology to help build effective teams using agile.• Work with clients to implement strategies for team/program and enterprise metrics frameworks.• Created/trained/implemented programs for coaching leaders, team and culture shaping

Mar 2018 - Mar 2020

Director Of Agile Practices

New York, Ny, Us

Work in a Scaled Agile Framework(SAFE) environment with 6 agile release trains and approximately 60 scrum and 30 Kanban teams.• Accountable to build and maintain the agile-at-scale competency utilizing the Scaled Agile Framework(SAFE).• Accountable for the company’s software delivery methodology and processes• Close collaboration with delivery teams and organizations to support alignment of current processes to actual in-the-field delivery definitions and processes• Lead large scale change initiatives to adopt a best-in-class delivery methodology• Assess adoption processes, including compliance metrics and reporting• Ongoing collaboration with enterprise knowledge and learning resources to evolve effective training on the software development processes, methodologies, artifacts and tools• Direct oversight of agile delivery team members (Release Train Engineers and Scrum Masters)

Jan 2017 - Mar 2018

Director Of Quality

New York, Ny, Us

Worked in a mixed Agile and transitioning from waterfall organization where I lead a group of 100 functional and automation engineers chartered with testing the Ipreo products. These applications are developed in .Net with a heavy emphasis on transactional data stored in SQL Server.• Develop and deploy Agile testing best practices, standards, and processes throughout the organization • Implement a leading edge Agile automation framework in Specflow(C# equivalent of Cucumber). • Created a complete set of agile-centric Te procedures and metrics, while integrating them with organization-wide metrics.• Ensured we “build the right product” – releases must meet the product requirements defined by product owners via behavior driven development(BDD).• Empowered each Test Manager to work to the best of his/her ability and support professional evolution and development• Assisted Test Managers in managing their day-to-day workload and removing impediments to productivity• Took ownership of issues, and collaborate with other teams as necessary, to drive them to a resolution and provide an appropriate level of communication in the process

Jul 2015 - Dec 2016

Director Of Quality Assurance

Morrisville, Nc, Us

Work in a matrix Agile organization where I lead a group of 17 functional and automation QA Engineers chartered with testing the ChannelAdvisor SaaS Platform across 8 Scrum and 2 Kanban teams. These applications are developed in C# with a heavy emphasis on transactional data stored in SQL Server. Key accomplishments include:• Develop and deploy Agile QA and testing best practices, standards, and processes throughout the organization • Implement a leading edge Agile automation framework in Specflow(C# equivalent of Cucumber). • Created a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Ensure we “build the right product” – releases must meet the product requirements defined by product owners via behavior driven development(BDD).• Ensure we “build the product right” – releases must meet required quality, performance and scalability levels• Encourage each QA engineer to work to the best of his/her ability and support professional evolution and development• Assist QA engineers in managing their day-to-day workload and removing impediments to productivity• Take ownership of issues, and collaborate with other teams as necessary, to drive them to a resolution and provide an appropriate level of communication in the process• Work with the senior technical resources in the organization to provide leadership and ensure adherence to company technical direction

Jan 2014 - Jul 2015

Qa Manager And Agile Coach

Frankfurt Am Main, Hessen, De

Work in a matrixed organization where I hire and lead a group of 12 functional, automation, and performance QA test engineers chartered with testing Deutsche Bank Risk application. These applications are developed in C# and Java with a heavy emphasis on data. Currently we are building and testing an Operational Data Store built on Oracle Exadata platform. Key accomplishments include:• Lead the team who have implemented several leading edge agile automation framework leveraging Selenium, PHPUnit, Cucumber, Specflow and DbFit. Stabilized and increased automated test coverage on 8 different products in 1st year.• Moved the team from more traditional testing focus to true agile testing practices – fully integrated with up to six Scrum teams using context driven and risked based testing philosophy.• Created a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Defined and planned multiple product software releases via continuous integration.• Agile coaching the Scrum process for Risk Domain.• Trained and Implemented BDD within 2 Scrum teams.

May 2012 - Dec 2013

Director Of Agile And Test

Morrisville, Nc, Us

Led a group of 16 functional, automation, and performance QA test engineers chartered with testing iContact’s SaaS eMail Marketing application. The team was composed of full-time, contract, and near-shore employees. The application leveraged the LAMP stack. Key accomplishments include:• Implemented a leading edge agile automation framework leveraging Selenium, PHPUnit, and Cucumber. Achieved 60% automated coverage, from 0% start within one year.• Established TDD standards for development teams, where were included in overall development done-ness criteria definitions.• Moved the team from more traditional testing focus to true agile testing practices – fully integrated with up to eight Scrum teams using the context driven testing philosophy.• Created a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Deployed near-shore testing function; including heavy open source test automation focus.• Defined and planned multiple product software releases via continuous integration.• Led the transition from SCRUM to Kanban.

Mar 2011 - May 2012

Qa Manager

Morrisville, Nc, Us

Started the QA department for XS. Lead 7 functional and automation test engineers charged with testing the XS application. The team was composed of full-time, contract, and offshore team members. The application leveraged the .Net stack. Key accomplishments include:• Played the roll of Agile Coach for three months while championing and implementing the XS Agile process across five SCRUM teams. • Established a complete set of agile-centric QA procedures and metrics, while integrating them with organization-wide metrics.• Implemented QA automation strategy using Windows Workflow in VB.net and Selenium. • Initiated unit testing for the development organization. • Led continuous integration using automated builds developed in Microsoft Visual Studio.• Researched and implemented QA testing tool Microsoft Test Professional, as well as QA metrics for each release.

Aug 2010 - Mar 2011

Manager, Qa Integrations, Certified Scrum Master

Peopleclick, Inc.

Promoted from within to manage and lead an 6 person QA team responsible for three Peopleclick production lines. The products are for a Human Resource internet application developed in Java, Web Methods, .Net, PHP, SQL Server, and Business Objects: • Participated in product specification and design. • Developed comprehensive test strategies, specific test plans, and schedules.• Produced and reported project status summaries and quality metrics to executive teams. • Ensured product quality for all aspects of the product including end-user functionality, runtime reliability, and scalability.• Other responsibilities included general management, supervision, leadership, and recruitment of software testing personnel. • Managed onshore and offshore resources. • Defined and implemented automation strategies using QTP. • Worked with product management to help define product roadmap.• Responsibility for defining and planning multiple product software releases. • Showed ownership in continuously improving the existing quality assurance processes. • Worked cross functionally with engineering, 3rd party vendors, client services and training teams to facilitate quality assurance processes are adhered to.• Piloted the first SCRUM Agile project within Peopleclick. • Certified SCRUM MASTER as of Dec 5th.

Nov 2002 - Aug 2010

Senior Software Quality Assurance Analyst

Medfusion, Inc

Started the QA department for an Internet e-commerce application for physician practices developed in ASP, Coldfusion, Oracle and Postgress. Implemented and created the quality assurance process and procedures, including: test strategies, specific test plans, schedules, defects, and verification reports. Also, developed the software release and implementation procedures. Participated in product specification and design. Responsibilities also included project managing Medfusion’s largest development client and MedFusion, Inc.

Jan 2002 - Nov 2002

Manager Quality Assurance

Ehomecare.Com

Manage and lead the software quality assurance department for a leading home health care technology company that delivers web-based and mobile applications for agency management, clinical, financial and knowledge-based services. Participated in product specification and design. Developed comprehensive test strategies, specific test plans, and schedules. Produced and tracked defect and verification reports. Ensured product quality for all aspects of the product including end-user functionality, runtime reliability, scalability, and performance. Other responsibilities included general management, supervision, leadership, and recruitment of software testing personnel. Had responsibility for the software release, and improving the existing release and quality assurance processes.

Dec 2000 - Jan 2002

Senior Quality Assurance Analyst

London, London, Gb

Responsibilities included developing and writing detailed test plans and scenarios, executing tests, tracking/reporting status for a VB/ Informix base electronic medical record systems software package. Worked with product developers to understand and execute integrated test plans/cases scenarios. Promoted to technical lead. Responsibilities included integration testing with other Medic products, integration testing with different environments including Windows terminal server, Windows 2000, NT, 98 and 95. Worked with Win Runner and Test Director to help automate the quality assurance process.

Sep 1999 - Dec 2000

Keane, Inc.

Senior Consultant

Developed employment database using Microsoft SQL Server 6.5 and Netscape Navigator 4.5. Worked with end-users to develop and execute test plans, to assess the system and business functionality of an intranet/Java database. Participated as an analyst, programmer, and tester in multiple year 2000 projects for the state government. Served as a test lead and baseline tester with major involvement in standardizing analysis, remediation, and testing procedures for CMM Level 3 Certification. Successfully completed Keane’s Accelerated Software Development Program.

Sep 1997 - Sep 1999
1 education record

Mary Thorn education

  • East Carolina University - College Of Business
    East Carolina University - College Of Business
    Mis
FAQ

Frequently asked questions about Mary Thorn

Quick answers generated from the profile data available on this page.

What company does Mary Thorn work for?

Mary Thorn works for S&P Global.

What is Mary Thorn's role at S&P Global?

Mary Thorn is listed as Head of Organizational Effectiveness at S&P Global.

What is Mary Thorn's email address?

AeroLeads has found 1 work email signal at @spglobal.com for Mary Thorn at S&P Global.

What is Mary Thorn's phone number?

AeroLeads has found 12 phone signal(s) with area code 919, 330, 252, 540, 212 for Mary Thorn at S&P Global.

Where is Mary Thorn based?

Mary Thorn is based in Raleigh, North Carolina, United States while working with S&P Global.

What companies has Mary Thorn worked for?

Mary Thorn has worked for S&P Global, S&P Global Ratings, Mary Thorn Consulting, Vaco, and Ipreo.

How can I contact Mary Thorn?

You can use AeroLeads to view verified contact signals for Mary Thorn at S&P Global, including work email, phone, and LinkedIn data when available.

What schools did Mary Thorn attend?

Mary Thorn holds Bsba, Mis from East Carolina University - College Of Business.

What skills is Mary Thorn known for?

Mary Thorn is listed with skills including Agile Methodologies, Scrum, Software Quality Assurance, Test Automation, Testing, Test Planning, Quality Assurance, and Software Development.

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