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Over 28 year track record successfully launching, leading, and transforming award-winning, multi-channel communications centers, launched UPIC Health in 2014 rooted in the core value of empathy. Empathy for patients and employees achieves a happier workforce, healthier ratings and bottom lines for our clients, to say nothing of meaningful engagement in care. We do this through strategic technology partnerships, simplified business processes, and by leveraging digital self-service with tiered live support. And,most importantly, we recognize and honor employee innovation. Proving the model works, UPIC Health has grown six-fold in its first four years and has been honored with 2018 Velocity Growth Awards by CEO Report in Baltimore and Washington D.C.My Role Model: James Sinegal.Favorite Quote: Never let success get to your Head. Never let failure get to your Heart.
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Chief Executive OfficerUpic Health, Llc Jun 2014 - PresentThrough a centralized model for clinical administration and support - customized to meet the needs of the communities and providers we serve - UPIC Health, LLC weaves exceptional patient experiences at reduced cost throughout the continuum of care. www.UPIChealth.com Twitter: @UPICHealth -
Co-Founder/PresidentMy Care Village May 2020 - Present -
Chief MemberSelf-Employed Sep 2021 - Jun 2024Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top down.
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Director National Contact Centers/Patient Experience ConsultantPlanned Parenthood Federation Of America Sep 2011 - Apr 2014New York, Ny, Us -
OctoDc Government Feb 2010 - Apr 2011Washington, Dc, UsSupporting the Chief Technology Officer of the District of Columbia, streamlining technical help desk operations servicing nearly 83 District Agencies. Additional focus on longer term strategy development and execution of Customer Experience best practice management Districtwide enabled by the design and deployment of the Nation’s first use of NPS methodology in the public sector, powered by the commitment toward greater transparency in government. -
Director - Global Consumer ExperiencePhilips Consumer Lifestyle Oct 2006 - Feb 2010Amsterdam, Noord-Holland, Nl -
Vice PresidentComputer Generated Solutions, Inc. Mar 2003 - Oct 2006
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Site DirectorTeletech Holdings 1998 - 2003Greenwood Village, Colorado, Us -
Public RelationsDisney Interactive 1996 - 1998Burbank, Ca, Us
Mary Tucker Skills
Mary Tucker Education Details
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Marymount UniversityCommunications
Frequently Asked Questions about Mary Tucker
What company does Mary Tucker work for?
Mary Tucker works for Upic Health, Llc
What is Mary Tucker's role at the current company?
Mary Tucker's current role is Catalyst, Perpetual Student.
What is Mary Tucker's email address?
Mary Tucker's email address is mt****@****ail.com
What is Mary Tucker's direct phone number?
Mary Tucker's direct phone number is +167886*****
What schools did Mary Tucker attend?
Mary Tucker attended Marymount University.
What are some of Mary Tucker's interests?
Mary Tucker has interest in Human Rights, Animal Welfare, Environment, Health.
What skills is Mary Tucker known for?
Mary Tucker has skills like Charge Capture, Public Administration, Revenue Cycle, Microsoft Office, Leadership, Strategy, Management, Call Centers, Customer Experience, Process Improvement, Call Center, Business Process.
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