In every role, Mary improves things. Leading change programs to improve ways of working and thinking, improved business agility. Improving business processes and technology in hundreds of solutions, resulted in higher quality products and services, reduced manual effort therefore multi million $ savings in key business functions.Mary is trusted to deliver. Appropriate approaches are taken for each piece of work, derived from deep knowledge and experience in: - Business and Technology Improvement - Process Re-engineering - Change Management at Organisational, Program and Project levels - Ways of Thinking and Working such as Agile, Lean, Systems Thinking, Cynefin, Beyond Budgeting, Design Thinking, Continuous Delivery - Business Analysis - Project Management / Program Management - Design and delivery of complex solutions - Leadership and People Management - Solution Management - Methodology Implementation - eg IT Waterfall and Agile - Vendor Management and Delivery Partner Relationship development - Customer relationship management, business cases and feasibility report preparation In addition to improving products and services for customers, Mary also delights in improving culture and the workplace. The popular TEDx events at Telstra, that Mary curated/ co-curated contributed to innovation.