María Garzón Email and Phone Number

Part of the Central Recruitment Team that addresses complex recruitment requirements. Support and hire different project stakeholders to ensure their talent needs are met on time and on budget.Provide a full cycle recruitment experience to assigned departments with in the eatgreek, from sourcing, attracting, interviewing and hiring calibre candidates capable and competent to perform the role and fit the eatgreek. Part of the Central Recruitment Team that addresses complex recruitment requirements. Support and hire different project stakeholders to ensure their talent needs are met on time and budget. proactively communicate (with in specified time frames) with internal and external candidatesto maintain a professional image and a quality candidate experience.

Understand the assigned departaments manpower recruitment needs and convert this into yearly Departament recruitment plans (DRPs), which outline candidate identification and attraction initiatives, Review insurance policy and determine medical coverage, as well as ensure that adequate medical insurance is provided to employees and their eligible dependents. Greet customers warmly as they enter the store and offer personalized assistance to meet their needs.Provide detailed information about the products and services offered, including features, specifications, and prices.• Direct contact and follow-up with customers.• Administration of Sales Force.Greet customers warmly as they enter the store and offer personalized assistance to meet their needs.Provide detailed information about the products and services offered, including features, specifications, and prices.Process sales transactions accurately and efficiently using the point-of-sale system.Guide customers to the appropriate aisles or sections of the store to locate desired products.

Analyst of the area of retentions and adjustments of the management of customer experience of companies and government. Reporting, databases (BigData) of corporate clients (companies, government and wholesalers) that have ETB telecommunications services. Analysis and elaboration Consumer Satisfaction, (ISC).Guide customers to the appropriate aisles or sections of the store to locate desired products.Stay updated on product developments, service enhancements, and company policies to provide customers with the most relevant and up-to-date information.

Implemented customer - centric strategies to enhance theonline shopping experience for Latin America consumers,resulting in 95% increase in customer satisfaction scores.Collaborated with the customer support team to implement andstreamline resolution processes for Latin America.Strong communication skills to collaborate effectively withcross-functional teams and external partners to deliverexceptional customer experiences.Establish customer loyalty programs and perzonalizedrecommendations to drive repeat purchases and increasescustomer lifetime value in Latin American.