Operations Analyst And User Support
- Follow-up of interviews with companies.- Customer and user support.- Optimization of processes and direct assistance with the Customer Success area.
Feb 2019 - Jul 2022
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María Guadalupe A. Email & Phone Number
Operations Analyst and User Support | Process Optimization, Customer Support
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✓ Verified August 2026
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Profile completeness 57%
Role
Operations Analyst and User Support | Process Optimization, Customer Support
Location
Mexico City, Mexico
Who is María Guadalupe A.? Overview
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Quick answer
María Guadalupe A. is listed as Operations Analyst and User Support | Process Optimization, Customer Support based in Mexico City, Mexico. AeroLeads shows a matched LinkedIn profile for María Guadalupe A..
María Guadalupe A. previously worked as Operations Analyst and User Support at Listopro and User Onboarding Analyst at Listopro.
Profile bio
About María Guadalupe A.
At Listopro, my role as User Onboarding Analyst empowered our team to streamline candidate communication, which was instrumental in enhancing the user experience. My transition to an Operations Analyst saw us optimizing processes and fortifying the customer success strategy. With certifications in development and personal growth from Coderhouse and Alura Latam, I am committed to leveraging my technical and analytical skills to contribute to innovative solutions in the tech industry.
6 roles
María Guadalupe A. work experience
A career timeline built from the work history available for this profile.
User Onboarding Analyst
- Attention through different communication channels to the candidates registered on the platform. - Assistance in requests from other areas.
Oct 2018 - Jul 2022
Customer Service
Aug 2017 - May 2018
Recruitment Assistant
- Search for candidates on different platforms.- Publication of vacancies in job boards.- Improved recruitment process from 3 weeks to 3 days.- Onboarding of candidates and new operators for operational teams with 75% retention. - Additional continuity in relation to customer service follow-up.
Aug 2017 - May 2018
Customer Service
97% customer satisfaction. (monthly) Response time 1' .Resolution of 30 to 50 chats per day
Jun 2017 - Dec 2017
Data Capture And Management
+600 profiles created within the internal software (Admin).Data capture, registration, and review of documentation for candidates to enter the platform.Troubleshooting assistant for Aliadas in relation to the use of the application.
Apr 2016 - Jun 2017
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What is María Guadalupe A.'s role at their current company?
María Guadalupe A. is listed as Operations Analyst and User Support | Process Optimization, Customer Support.
Where is María Guadalupe A. based?
María Guadalupe A. is based in Mexico City, Mexico.
What companies has María Guadalupe A. worked for?
María Guadalupe A. has worked for Listopro, Tandem, and Aliada Mx.
How can I contact María Guadalupe A.?
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