María José Cabello Cerda Email and Phone Number
Business Information Technology Engineer, Bachelor of Management Science and Information Technology with technical knowledge about Web developing, data bases, Modelling/assessment of business processes, use cases, test cases, Change Management, Project Management. Detail-oriented, quick learner with great ability to adapt to different areas of the same project, as well as different industries.In the teams where she has worked, she stands out for her proactivity, leadership, teamwork, creativity, interpersonal skills. She has worked in distinct IT project areas, getting an End-to-End perspective and strong knowledge of the stages of software development as a product/service; always giving the best practices considering her experience, analysis, and given information according to the project
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Quality Assurance Team LeadVigatec Jan 2024 - PresentSantiago Metropolitan Region, ChileQuality Assurance Leader for Personnel Attendance Control System, Self-service, QueueManagement and Contractor Management kiosks, responsibilities as follows:- Software Development Quality Assurance process assessment- Software Development Quality Assurance strategy, objectives and goals assessment- Software Development Quality Assurance KPI and metrics creation- Team management- Outsourcing testers management- Project and department Planning- Project risks and mitigation assessment- Internal continuous improvement of Software Development Quality Assuranceprocesses and tests driving- QA Knowledge base assessment and support
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Software Qa AnalystVigatec Mar 2023 - Mar 2024Santiago Metropolitan Region, ChileQuality Assurance Analyst for Self-service, Queue Management and Contractor Managementkiosks, responsibilities as follows:- Business requirement analysis- Analysis and design of test plans- Test scenarios assessment- Test cases creation and execution- Training materials development- End-user and Trainer Training- UAT sessions leader
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InstructorDream Up Consulting Feb 2021 - Jan 2023ChileSalesforce trainer for Sales, Marketing and Customer Service processes in Colmena Golden Cross Chile and Imcruz Bolivia. Flows and functionalities applied:- Users creation and management- Validation rules- Approval processes- Control access to data and sharing rules- Create custom fields, reports and dashboards- Automation with Flow Builder- Assignment rules creation and management for Cases and Objects- Customization of fields, layouts, success paths, stages, assignments, objects- Objects content management and relation with other objects.- Creation and Management of Leads, Opportunities, Accounts, Tasks, Customers, Cases, Reports- 360° customer experience and internal communication using Chatter and email functionality
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Process EngineerAutónomo Jun 2019 - Nov 2020Dublin, County Dublin, IrelandBusiness Process Assessment and Modelling related to Fire Safety Management for a start-up company in Ireland using BPMN 2.0.Processes included: Building, Staff, Certification and Training Management, Inventory and Maintenance Management.
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Web DeveloperArtium Art School Mar 2019 - Dec 2019Madrid, Community Of Madrid, SpainContent and informative web site creation for different companies from an Art school using HTML 5, CSS, Bootstrap, PHP, JavaScript, jQuery.
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Business ConsultantEricsson Feb 2016 - Dec 2018ChileBusiness Consultant in Entel Full Stack Project, end to end perspective, flexibility of responsibilities in several project areas. Activities developed as follow: • Quality Assurance for training materials and flows simulators used in B2C Chile and Perú Training• Creation of Management reports on Power point and Gantt monitoring on MS Project• Support to Change Management analysing positions, roles, and activities, identifying the impact of the Change Management to be implemented at the distinct levels of the organization. Communicating the change to improve adoption.• Support to testing area for processes and activities traceability, technical diagrams creation (UML), test cases establishment and manual tests execution using REST services. -
Systems TrainerEricsson Aug 2017 - Aug 2018Chile, Peru• Functional Trainer for Chile and Peru for B2C Sales, Fulfilment and Trouble resolution processes on Ericsson EOC, Oracle CRM, ORSIM and Oracle POS• Technical Trainer for Chile and Peru on setting up Ericsson Product Lifecycle Management.
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Process EngineerEricsson Feb 2016 - Jul 2017Chile• B2C and B2B Sales, Fulfilment, Trouble resolution processes assessment and modelling.• B2C and B2B Network Inventory (Ericsson Adaptive Inventory) and Workforce Management (Oracle Field Service Cloud) processes assessment and modelling.
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Business ConsultantCerveza Artesanal Kasmastin Mar 2015 - Aug 2015TalcaBlue ocean strategy creation to develop a new product.
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ConsultantDiarios En Red Apr 2014 - Jul 2014TalcaJob design for Diarios en red -
Software DeveloperCentro De Gestion Empresarial Pelarco Mar 2013 - Jul 2013Talca
María José Cabello Cerda Skills
María José Cabello Cerda Education Details
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Acd CapacitacionesSecure Software Development -
Licenciatura En Ciencias De La Gestión Y Tecnologías De Información -
International Logistic, International Trade -
Liceo Maria Auxiliadora LinaresSecretaria Ejecutiva Nivel Medio
Frequently Asked Questions about María José Cabello Cerda
What company does María José Cabello Cerda work for?
María José Cabello Cerda works for Vigatec
What is María José Cabello Cerda's role at the current company?
María José Cabello Cerda's current role is Information Technology Engineer - QA Lead.
What schools did María José Cabello Cerda attend?
María José Cabello Cerda attended Acd Capacitaciones, Trailhead By Salesforce, Universidad De Talca, Hochschule Für Angewandte Wissenschaften Hamburg (Haw Hamburg), Liceo Maria Auxiliadora Linares.
What skills is María José Cabello Cerda known for?
María José Cabello Cerda has skills like Microsoft Office, Liderazgo, Microsoft Excel, Redes Sociales, Herramientas Uml, Business Strategy, Estrategia Empresarial, Bizagi, Microsoft Project, Sql, Siebel Crm Funcional.
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