Global Customer Experience Manager
Current
Oct 2022 - Present
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Maria Cobos Jiménez Email & Phone Number
Customer Experience B2B B2C | Strategy | Innovation. Global Customer Experience Manager at Allianz Technology
at
Allianz Technology
1 work email found
@hotmail.es
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience B2B B2C | Strategy | Innovation. Global Customer Experience Manager at Allianz Technology
Location
Greater Madrid Metropolitan Area, Spain
Company size
Who is Maria Cobos Jiménez? Overview
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Quick answer
Maria Cobos Jiménez is listed as Customer Experience B2B B2C | Strategy | Innovation. Global Customer Experience Manager at Allianz Technology at Allianz Technology, a with 6882 employees, based in Greater Madrid Metropolitan Area, Spain. AeroLeads shows a work email signal at hotmail.es and a matched LinkedIn profile for Maria Cobos Jiménez.
Maria Cobos Jiménez previously worked as Global Customer Experience Manager at Allianz Technology and Customer Experience Manager at Ikea. Maria Cobos Jiménez holds Bachelor'S In Business And Economics, Business And Economics from Universidad Autónoma De Madrid.
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Email format at Allianz Technology
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*@hotmail.es
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Profile bio
About Maria Cobos Jiménez
Customer Experience Manager with extensive background developing business by a human centric culture through:1)Extensive Knowledge in:
Listed skills include Estrategia Empresarial, Liderazgo De Equipos, Cambio Organizacional, Ventas, and 12 others.
Current workplace
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11 roles · 24 years
Maria Cobos Jiménez work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager
Improving customer experience 360º, analyzing and developingFunctions:1)Leading extended customer experience team in the different business units2)Redefining and defining processes, customer journeys, and defining new products and services3)Designing and leading solution development in hybrid teams4)Involving customers, employees and stakeholders in a human centric culture5)Sharing best pratices between countries
Jan 2017 - Jan 2021
Customer Innovation Manager
Creating a customer centric culture with innovationFuntions:1)Analyzing customer insights, designing and creating innovative solutions
May 2015 - Dec 2016
Customer Relations Manager Ikea San Sebastian De Los Reyes
Securing customer experience and added value sotionsMain functions:1)Management of the 5 areas: operations, services, customer experience, payments and customer careLeadership of 180 coworkers team2)Contributing to the strategy and business plan as part of the management teamFunctions:1)Management of the 5 areas: customer experience, payments, returns, services and aftersales. 180 employees2)Leading the change from Standar Store to Value Added Performance Store3)Creating NEW services and solutions in IKEA adding value to the business
Jan 2010 - Apr 2015
Ikea Business Manager Ikea San Sebastián De Los Reyes
Responsible for:1)Contributing to the strategy and business plan. Part of the Management Team2)Securing commercial strategy implementationFunctions:1)Overseeing goals and KPIS2)Leading a 10 employee team
2008 - Dec 2009
Business Intelligence Manager
Responsible for:1)Leading research and studies done internally or with agencies2)Main spokesperson for management3)Communicating and distributing research resultsFunctions:1)Managing quality and adapting analysis to the business and users needs2)Collecting user needs and developing research
Jan 2007 - Jan 2008
Efficiency Manager Ikea San Sebastián De Los Reyes
Responsible for:1)Contributing to the strategy and business plan. Part of the Management TeamFunctions:1)Analyzing and defining inefficient processes
Sep 2006 - Jan 2007
Sales Analyst
2003 - 2006
~3 yrs
Market Research Specialist
Jan 2002 - Jan 2003
Knowledge Manager
Jan 2000 - Dec 2001
Finance Accounting Specialist
Jan 1998 - Jan 2000
5 education records
Maria Cobos Jiménez education
Bachelor'S In Business And Economics, Business And Economics
Creative Women'S Leadership Programme
Smartculture
Customer Experience Certificate, Customer Experience
Dec Association
Green Belt Six Sigma
Six Sigma
Master'S, Marketing Master'S
FAQ
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What company does Maria Cobos Jiménez work for?
Maria Cobos Jiménez works for Allianz Technology.
What is Maria Cobos Jiménez's role at Allianz Technology?
Maria Cobos Jiménez is listed as Customer Experience B2B B2C | Strategy | Innovation. Global Customer Experience Manager at Allianz Technology at Allianz Technology.
What is Maria Cobos Jiménez's email address?
AeroLeads has found 1 work email signal at @hotmail.es for Maria Cobos Jiménez at Allianz Technology.
Where is Maria Cobos Jiménez based?
Maria Cobos Jiménez is based in Greater Madrid Metropolitan Area, Spain while working with Allianz Technology.
What companies has Maria Cobos Jiménez worked for?
Maria Cobos Jiménez has worked for Allianz Technology, Ikea, Honeywell Security Group, Liberty Seguros, and Capgemini.
How can I contact Maria Cobos Jiménez?
You can use AeroLeads to view verified contact signals for Maria Cobos Jiménez at Allianz Technology, including work email, phone, and LinkedIn data when available.
What schools did Maria Cobos Jiménez attend?
Maria Cobos Jiménez holds Bachelor'S In Business And Economics, Business And Economics from Universidad Autónoma De Madrid.
What skills is Maria Cobos Jiménez known for?
Maria Cobos Jiménez is listed with skills including Estrategia Empresarial, Liderazgo De Equipos, Cambio Organizacional, Ventas, Customer Service, Minorista, Marketing, and Mercadotecnia.
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