Mustafa A Shaikh Email & Phone Number

NET is an IT Turnkey Solution Provider dealing in World's Top known IT Brands like Dell, HPE, Lenovo, H3C, Huawei etc (Enterprise and Commercial Systems, Networking and Security Solutions).- Oversee day-to-day operations of the company and works of the executives of all departments (Marketing, Sales, Supply Chain, ICT, Accounts, Finance and Investments). - Appointments of department heads and managers and delegating their responsibilities.- Liaising between all departments, shareholders, and outside organisations.- Direct interactions with all Top IT Brands in UK, Europe and Asian territories, engaging them in B2B opportunities with End Users, Brand, Product line finalisation, negotiation and closure of deals.- Lead expansions related to corporate alliances/ joint ventures etc.- Generating Investments in Pound Sterlings for High Value projects.- Strategic business development with comprehensive KPI setup for all departments to achieve performance and sustainable growth.- Establishment of Standard Office Protocols that promote company's corporate culture and vision.- Conceptualisation and execution of plans to improve internal and inter-segment operational efficiencies.- Upholding business relationship in UK, Europe and Asian territories with all stakeholders (Vendors, Customers, Bankers and other Service providers).- Advancing product quality, delivery timelines and after sales service to increase customer satisfaction and retention.- Initiating payroll controls and operating best practices to eliminate ineffective procedures.- Anticipating & managing the change throughout organisation by equipping staff and systems to adapt quickly by conducting timely trainings workshops.- Encouraging creative thinking, problem-solving and empowerment as part of company's policy to improve morale and teamwork.- Addressing legal and managerial issues with relevant agencies. - Oversee successful implementation of ISO (International Standard Organisation) 9001:2015.

- Monitoring of competitors activities and development of strategies to counter to maintain market share.- Fostered long-term business relationships with clients through meetings and follow ups. - Built and maintained strong relationships with major stakeholders in the industry. - Oversaw the process of identifying customer needs and providing customer solutions. - Monitored customer preferences to determine focus of sales efforts. - Resolved customer complaints regarding sales and service.

- Managed customer's accounts and relaonships.- Generated leads and followed up on customer inquiries, addressing complaint/ queries in mely manner.- Negoated and closed deals with vendors and company partners.- Parcipated in customer meengs and worked closely with team to resolve customer sasfacon issues.- Making all orders to be processed in mely manner by coordinang with relevant departments.- Built partnerships with third-party vendors to expand sales opportunies.- Used knowledge of company products and services to recommend soluons to customers.

London, Gb

TSS used to provide yarn enhancing machines for Textile Weaving Industry, from Importation of Raw material to finished goods.- Oversaw all importations, bills and remittances.- Implemented office procedures, creating streamlined processes and kept office well maintained.- Delivered quality customer service to staff and customers.

Designing, development and deployment of software applications using various front end languages while maintaining Database in SQL & Access.

- Provided subject-specific tutorial support to students both one-on-one and in group sessions.- Coached students on academic concepts and explained terminology in easy-to understand Information Technology & Communication.- Used various technology and visual and audio aids to increase tutee engagement.