Masaaki Ito

Masaaki Ito Email and Phone Number

Air Canada - General Manager, Japan @ Air Canada
montréal, quebec, canada
Masaaki Ito's Location
Japan, Japan
Masaaki Ito's Contact Details

Masaaki Ito personal email

n/a
About Masaaki Ito

• Return to airline industry as a General Manager, Japan at Air Canada after 3 years 5 months valuable experience at Nissin Travel Service (U.S.A.), Inc. as Executive Vice President.• 8 years solid work experience as Director of Sales-Japan, Delta Air Lines including pre-merger Northwest Airlines• Led over 50 employees Japan sales team and achieved Japan revenue target and business objectives• Developed sales strategy and tactics to increase revenue and expand market share• Performed as Finance Manager, Japan when Northwest Airlines exited Chapter 11 in May 2007• Expanded focus on cost structure as Finance Manager • 9 years experience as Agency Sales Manager-Eastern Japan• 30 years of solid sales experience in airline industry• Took the strong leadership in reducing standard IATA commission from 5% to 0%• Executed E-ticket implementation in Japan which resulted in Northwest’s leading position in penetration with a 97% rate in 2005• Developed strong business relationships with key agency/corporate accounts and tourism offices

Masaaki Ito's Current Company Details
Air Canada

Air Canada

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Air Canada - General Manager, Japan
montréal, quebec, canada
Website:
aircanada.com
Employees:
14961
Masaaki Ito Work Experience Details
  • Air Canada
    General Manager, Japan
    Air Canada Jun 2019 - Present
    Tokyo
  • Nissin Travel Service (U.S.A)
    Executive Vice President
    Nissin Travel Service (U.S.A) Jan 2016 - May 2019
    Portland, Or
  • Nissin Travel Service Co.,Ltd.
    General Manager
    Nissin Travel Service Co.,Ltd. Nov 2015 - Dec 2015
    Tokyo, Japan
  • Delta Air Lines, Inc.
    Director Of Sales, Japan
    Delta Air Lines, Inc. Nov 2008 - Jul 2015
    Tokyo, Japan
    • Managed over 50 employees including 6 sales managers in Tokyo, Osaka, Nagoya, Fukuoka and Okinawa (GSA) sales offices. • Made Delta Air Lines as #1 airline between Japan and Resorts such as Hawaii, Guam, Saipan and Palau and Japan-USA.• Took the stronger leadership for smooth integration processes between Delta and Northwest.• Create business plans of Japan Sales as a leading the team towards the objectives of Delta Air Lines.• Led Japan Sales team to the company revenue, resulting in making the most contribution internationally.
  • Northwest Airlines, Inc.
    Director Of Sales, Japan
    Northwest Airlines, Inc. Sep 2007 - Oct 2008
    Tokyo, Japan
    • Managed 50 employees including 6 sales managers in Tokyo, Nagoya, Osaka and Okinawa sales offices.• Created the business objectives and lead Japan sales team in achieving Japan revenue target and market share goal.• Took the stronger leadership to reduce a standard IATA commission from 5% to 0%.• Established stronger position of Northwest Airlines in Japan-Resort markets.
  • Northwest Airlines
    Finance Manager, Japan
    Northwest Airlines Jul 2006 - Aug 2007
    Tokyo, Japan
    • Managed operating expenses and its budget in Japan.• Managed 7 direct reports including payroll accountants.• Handled national and local taxes.• Deepen the understanding of P & L.• Handled “exit Chapter 11” processes.
  • Northwest Airlines, Inc.
    Agency Sales Manager, Eastern Japan
    Northwest Airlines, Inc. Jul 1997 - Jun 2006
    Tokyo, Japan
    • Managed 10 direct reports of Account Managers.• Took the stronger leadership to exceed the revenue and share targets.• Developed stronger business relationship with travel agencies such as JTB, HIS, Kiniki Nippon Tourist, Nippon Travel Agency and others.• Made Northwest Airlines as a big player in Resort markets, i.e. Honolulu, Guam and Saipan.• Implement “E-ticket” into Japan market as an industry leader.
  • Northwest Airlines, Inc.
    Account Manager, Agency Sales
    Northwest Airlines, Inc. Jan 1991 - Jun 1997
    Tokyo, Japan
    • Handled JTB, Kinki Nippon Tourist, Nippon Express Travel and other major travel agencies.• Stayed focused on increasing Northwest revenue and share in the assigned travel agencies.• Developed new destinations in the US and expand package tour products with travel agencies.• Made Northwest as a #1 airline in the market share between Japan and the US.
  • Northwest Airlines, Inc.
    Sales Representative, Corporate Sales
    Northwest Airlines, Inc. Dec 1988 - Dec 1990
    Tokyo, Japan
    • Handled corporate customers such as Honda Motor, Isuzu Motors, Fuji Heavy Industries, Sony and other Japanese major corporate accounts to increase corporate revenue.• Took care of travel agencies which handle corporate accounts.• Doubled corporate revenue in 2 years.
  • Northwest Airlines, Inc.
    Sales Promoter
    Northwest Airlines, Inc. Sep 1988 - Nov 1988
    Tokyo, Japan
    • Covered both travel agencies and corporate customers in Chiba, Saitama, Tochigi and Gunma prefectures.• Increased the focus on corporate customers to increase high value customers.
  • Northwest Airlines, Inc.
    Food Service Coordinator
    Northwest Airlines, Inc. Jun 1988 - Aug 1988
    Narita, Japan
    • Ensure the number of meals and special meals are correctly on-board at the airport.• Brief Flight Attendants on food services.• Coordinate with Operation Control and other departments for on-time and safety operations.
  • Northwest Airlines, Inc.
    Sales Promoter
    Northwest Airlines, Inc. Sep 1987 - May 1988
    Tokyo, Japan
    • Assigned to both travel agency and corporate sales in Saitama, Tochigi and Gunma prefectures.• Raised awareness of Northwest Airlines and expand the market coverage.
  • Northwest Airlines, Inc.
    Assistant Customer Service Employee, Food Service
    Northwest Airlines, Inc. Apr 1985 - Aug 1987
    Narita, Japan
    • Handled loading and unloading of in-flight meals.• Took leadership and made daily work schedule for the team.• Created Working Manuals for new employees.• Controlled food service equipment to place appropriate number of stock at each airport.

Masaaki Ito Education Details

  • Nihon University
    Nihon University
    Corporation Law

Frequently Asked Questions about Masaaki Ito

What company does Masaaki Ito work for?

Masaaki Ito works for Air Canada

What is Masaaki Ito's role at the current company?

Masaaki Ito's current role is Air Canada - General Manager, Japan.

What is Masaaki Ito's email address?

Masaaki Ito's email address is ma****@****ada.com

What schools did Masaaki Ito attend?

Masaaki Ito attended Nihon University.

Who are Masaaki Ito's colleagues?

Masaaki Ito's colleagues are Michael Kopstein, Jessie Tyrrell, April Callander, Gary Brown, Jasmine Sclater, Gregg Pryde, Ryan Ryan.

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