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Career Summary: • Working as the Executive Director of UK Bangladesh Education Trust (UK based NGO) for 5 years’ & leading different types of social development, welfare and education projects & have 12 years of experience of direct sales, marketing, customer service and large scale operation management in ICT, Telco industry.• A Growth Centric vibrant management executive, with variable record of successful implementation of social projects through rich foreign donor sourcing & also experienced in managing complex project in a sustainable way, fund disbursement, research and strategic relationship, convincing and executing strategic business development plan & achieving the final target. • A result-oriented Leader, driven by the desire to excel business by utilizing new concepts, along with expertise in business planning, positioning & development. Career Objective:• To work as a Social Development Specialist & utilize all my experiences & competencies for personal & professional growth as well as for society & underprivileged people.Working Experience: 1. Name of the Organization: UK Bangladesh Education TrustDesignation: Executive DirectorDuration: From Mar’13 to till now2. Name of the Organization: CitycellDesignation: National Manager, Customer Care.Duration: From Mar’04 to Feb’133. Name of the Organization: Flora Systems Ltd.Designation: Sr. Executive, Aptech Computer EducationDuration: From Nov’99 to Sep’03Academic Qualification:. Masters in Development Studies.• MA in English from National University in 2001• BA (Hons) in English from National University in 1999
Ukbet
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Executive DirectorUkbet Mar 2013 - PresentSylhet, BangladeshMajor Contribution: • Designed & developed a long term strategic plan jointly with the board of trustees in the UK, local Government, Non- Government stake holders & consultants considering the capacity & resources of the organization as well as the priorities of the Bangladesh government. • Signed an MOU with the Local Government authority to work together on hazardous child labor issues• Developed a program in 2013 that benefited 2600 children engaged in hazardous work as well as their families & enabled them to generate income & grew awareness on health & safety issues. • Assured different supports from renowned NGOs like BRAC, UCEP etc for the children of the project. • Served as one of the key members of Child Labor Monitoring & Elimination Committee of the Ministry. • Secured funding commitment from 2 corporate houses of Bangladesh that increased income by 250%. • Collaborated with an international partner –St. Giles Educational Trust, UK for teacher training.• Improved brand image of UKBET by partnering with the British Council & delivering their annual book reading competition & participation in the competition went from 600 in 2014 to 4300 children in 2017. • Managed the project TALE (Teaching & Learning English Project) funded by the European integration. • Received invitation from Oxford University Bangladesh Society to present UKBET’s children project. • Received technical advisory support from the faculty of Shah Jalal University of Science & Technology regarding education system for child labor involved in the project.
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National Manager- Customer CareCitycell Mar 2004 - Feb 2013Dhaka• Rolled out customer service touch points at 500 different Divisions, Districts & sub-districts level. • Developed & implemented the monitoring & evaluation plan for the large customer service network. • Assisted HR department & completed the outsourcing of 600 staffs without any problem.• Worked jointly with BTRC & developed customer database management system. • Planned & managed the customer service network at expansive geographical locations of Bangladesh.• Headed 3 units (Front office operations (Direct sales & after sales service), Customer database management Unit & Report and analysis unit) under customer service operations with 500 staff. • Maintained liaison with other department like Engineering, sales, marketing, IT, HR & govt body. -
Sr. ExecutiveFlora Systems Nov 1999 - Sep 2003Sylhet• Visited corporate customers, demonstrated the product & service of the company, grew IT awareness & convinced them for IT courses –Bangladesh Bank, Jalalabad Gas etc.
Mohammed Sayem Skills
Mohammed Sayem Education Details
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North East UniversityDevelopment -
National University2Nd Class
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Mc CollegeEnglish Literature
Frequently Asked Questions about Mohammed Sayem
What company does Mohammed Sayem work for?
Mohammed Sayem works for Ukbet
What is Mohammed Sayem's role at the current company?
Mohammed Sayem's current role is Development activist.
What is Mohammed Sayem's email address?
Mohammed Sayem's email address is as****@****ell.com
What schools did Mohammed Sayem attend?
Mohammed Sayem attended North East University, National University, Mc College.
What are some of Mohammed Sayem's interests?
Mohammed Sayem has interest in Member, Usa On May, Board Of Trustee, Uk Several Times, Louisiana, 2011.
What skills is Mohammed Sayem known for?
Mohammed Sayem has skills like Crm, Vas, Teamwork, Telecommunications, 3g, Customer Service, Vendor Management, Cross Functional Team Leadership, Training, Marketing, Change Management, Customer Experience.
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Mohammed Sayem
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Mohammed Sayem
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