Masoud Azampour Email & Phone Number

Vancouver, Bc, Ca

Techno-functional Senior Consultant responsible for architecting and developing solutions across various Salesforce domains, including Sales Cloud, Quote-to-Cash, Experience Cloud, and CPQ enhancements.Design and implement integration solutions using middleware platforms like Boomi, as well as APEX REST-based solutions.Work closely with customers on a daily basis, guiding them in leveraging Salesforce while ensuring adherence to best practices.

Vancouver, British Columbia, Canada

• Providing guidance to other developers on utilizing the best Salesforce practices.• Engaging in writing RFPs and RFIs for potential upcoming deals.• Implementing new features and enhancements for clients in both the public and private sectors, employing Salesforce best practices.• Implementing Salesforce continuous integration/continuous development best practices

Vancouver, Canada Area

Some notable projects (in addition to day to day enhancement requests)- Creating , managing and distributing tasks between me and other team members- Designed and implemented the entire quote to payment sales process. As of late 2019 the entire process is fully automated - Redesigned and implemented the entire org's trigger design to run triggers more efficiently - Redesigned the payment capturing methods to increase the security of the entire process- Designed and implemented auto billing and subscription model for Scrubbi appointments - Designed and implanted changes needed to streamline the Service Cloud for our support and recruitment team- Integrated Amazon Connect + Voice Mail with our Salesforce instance. All departments use the Amazon Connect now. (Had to write some basic Lambda functions too to make it work)- Designed, implemented and also led another developer in the design and implementation of the Salesforce Community project for Scrubbi. It serves as the self service portal for the customers using Aura, LWC and VF. (login.scrubbi.com)- Designed, implemented and also led another developer in the design and implementation of the Scrubbi booking website booking.scrubbi.com on Force.com platform using LWC and VF pages- Marketing Cloud (MC) first roll out implementation (Integrating MC with our Salesforce instance, setting up synced data extensions, filtered data extensions and initial automations)

Vancouver, Canada Area

Vancouver, Canada Area

• Projects and tasks include but not limited to:Salesforce to ERP (Unit4 Agresso) integration o Gather requirements for, designed and implemented the solution using a multi-step queue based architecture in a way that every step of the process such as order follow-up or invoice follow-up action is monitored and executed by a running Apex scheduled job. Salesforce CPQ integrationo Identified and implemented the required back-end changes in order to seamlessly adapt the new Salesforce CPQ to the existing order processing job. Salesforce Community and Service Cloud implementationo Gathered and implemented the business requirements for ACL community website (https://community.acl.com) initial roll out phase, which is built on Salesforce Community cloud using Napili templateo Built various Salesforce Lightning components needed for different pages in ACL's community website o Implemented the service cloud 's Live Agent chat , web to case, email to case, case assignment rules and Salesforce console customer service app Salesforce to Launchpad (ACL's customer facing software) integrationo Gathered requirements for, designed and developed a bulkified RESTful web service on Salesforce to sync the contacts' information with Launchpad users' information ACL's custom lead enrichment o Gathered requirements, designed and developed ACL’s in house Salesforce lead enrichment algorithm leveraging Data.com API. It increased the number of lead matches against data.com by 3 times compared to the default lead matching process. Salesforce to Amazon S3 ETL project (proof of concept) o Designed and developed a solution using Amazon and Force.com .NET SDK's, and Force.com data loader CLI to extract load large volume of data to Amazon S3 bucketsVendor evaluationo Defined evaluation and suitability criteria for products used in different departments such as IT and R&D (i.e.: Evaluated Dell Boomi for ETL tool and GearSet for Continuous Integration tools)

• Designed and developed Salesforce based solutions for clients from different industries such as telecom, insurance, and banking • Projects and responsibilities include but not limited to: o Developed Triggers, VisualForce pages and business logics using best coding practices for different enterprise clients such as RBA , Telus, UBM Advanstar, Standard Register and etc o Developed a proof of concept mobile web app for Salesforce1 using VisualForce, Jquery Mobile and Saleforce1 Canvas. The app queried Data.com via Data.com API to sync the org contacts with Data.com contacts. The app was demoed in one of Data.com related keynotes at Dreamforce 2013.

Bachelor'S Degree, Computer Technology/Computer Systems Technology

Education record