Masen Thormodsgard Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Supported the coordination of Marriott Bonvoy’s 2023 Q3 Global Promotion deliverables–including email, promo central, in-hotel, paid media, paid search, and digital marketing assets—within predetermined timelines and strategies.• Conducted market research on brand partnerships, competitive analyses, and influencer engagement audits, producing unique insights and presenting key findings to internal Marriott Account Team.• Guided and directed the Intern Team in a project exploring Generation Z’s behaviors and loyalty behaviors toward QSRs, delivering on-time extracted insights and innovative marketing strategies for Dunkin’.

Madison, Wisconsin, United States

• Collaborated consistently with eight executive board members to bring ideas to implementation, including the organization and planning of volunteer, fundraising and networking events, workshops, and semi-annual initiation ceremonies.• Led and directed monthly chapter meetings of over 60 active, selected members.• Oversaw and ensured the function and success of annual chapter theme and professional project.

Madison, Wisconsin, United States

• Took notes for classes with detail to ensure clarity of information for other students.• Managed time and assignments to submit notes online daily for student use.

Perham, Minnesota, United States

• Served lunch and dinner to 30+ customers per shift. • Memorized over 40 menu items and as well as rotating specials and desserts to be able to give customized recommendations to guests.• Greeted new and returning customers, and fostered personalized conversations throughout the customer experience, developing relationships and customer loyalty in the process.• Promptly and successfully resolved conflicts resulting in consistent customer satisfaction.

Perham, Mn

• Greeted and conversed with customers to make them feel welcomed.• Accurately tracked personal use of inventory and forecasted present and future inventory requirements.• Catered to 200+ guests daily, while being responsible for product inventory and accounting money.• Performed with a high attention to detail and ability to solve problems quickly.• Interacted with staff and guests consistently using professional interpersonal communication skills.

Mount Horeb, Wisconsin, United States

• Created media for and maintained WiscoBoxes' social media handles, growing the brand's following by 3% through a strategic posting schedule and implementation of tailored engagement strategies.• Increased overall sales by 2% through the promotion of new and existing products on social media platforms, including Instagram, Facebook, and LinkedIn.• Assisted with the development and execution of new products and campaigns–including research, ideation, internal and vendor communications, staging and mock ups, and online promotion.• Analyzed sales with summary statistics; used findings to strategize future marketing and financial plans.

Mount Horeb, Wisconsin, United States

• Imagined and curated campaigns and packages—including magazine and newspaper publications, local advertisements, and seasonal community mailers—for local store, McFee on Main.• Developed and carried through the brand identity and social presence of McFee on Main through various social platforms—including Instagram, Facebook, and website.• Designed a revamped line of product labels for Crimson Kitchen and Gardens, supporting a cohesive and attractive product line through its visual appeal.

Perham, Minnesota, United States

• Guided customers through the process of successfully finding their ideal styles through conversation, suggestion, and the process of trial-and-error, fostering relationships in the process.• Seamlessly handled the Shopify POS system, including cash and credit transactions, exchanges, returns, and refunds to ensure coordinated and accurate cash flow.• Stayed actively informed about the latest sales offerings and our loyalty program and relayed this information to customers, keeping them well informed and satisfied with their shopping experiences.

Kailua-Kona, Hawaii, United States

• Coordinated efforts of waitstaff to balance workload between the bar and restaurant by monitoring restaurant activity including the seating and dining flow.• Took reservations by phone and in person, providing helpful, accurate responses to inquiries.• Learned how various industry jobs connect together and how to use this interconnectivity to benefit the company.

2022, Consumer Behavior And Marketplace Studies, B.S.

Activities and Societies: President and selected member of Phi Upsilon Omicron Nu Chapter. Vice President of Programming of the University.

Certificate, Digital Studies; Design Strategy; Entrepreneurship

Education record

Activities and Societies: National Honors Society, Girls Varsity Tennis, Junior Optimist Club, LIVE Club, YMCA Academic Tutor, Hosanna!.