• Leading cross-functional teams in the delivery of projects using agile methods to meet technology and business requirements on time, within budget and with a high level of quality and customer satisfaction.• Working closely with sponsors, stakeholders, users, technical team leads, technical and non-technical resources, and project management to execute core project management functions end-to-end on strategic projects that range in scope, and budget involving high levels of risk and complexity.• Assessing risks for likelihood of occurrence and severity of impact and then appropriately developing mitigation strategies to deal with the risks in case they materialize.• Identifying other interdependent projects, programs or initiatives and collaborating with those program leads on alignment in terms of schedule and scope.• Managing solution discovery workshops, developing project work breakdown structures and creating project schedules.• Acting as an initial point of client escalation for the project for issues requiring additional attention.• Developing project metrics and success factors in terms of cost, quality and scope to quantify project performance and identify areas of future improvement.• Leading requirements gathering sessions, daily standup meetings, sprint planning sessions, retrospectives and other meetings as needed by the project.• Collaborating with solution architects, technical consultants, data specialists and implementation consultants for end-to-end deployment, integration with legacy systems, data activities including mapping, extraction, migration and validation, and successful client go-live and post go-live support.• Influencing and executing project management methodologies and standards including those within the PMI PMBOK, and Anthology PMO procedures, and ensuring they are followed by all project team members.• Delivering communications to the executive level, summarizing results, and producing management reports.

• Simultaneously managed multiple high priority projects including, but not limited to, new product launches, new learning solutions, anti-piracy efforts, business strategy, customer support platforms and acquisitions.• Worked with stakeholders to translate business requirements into technical requirements that can be tracked and monitored as deliverables under a project • Managed projects end-to-end from initiation, creation and approval of project charter to planning, executing, monitoring and controlling, and closing of projects.• Established project success metrics, go/no-go criteria, project plans and other governance artifacts.• Successfully executed numerous projects involving large global teams and managed efficient communications with various key stakeholders and partners during the project lifecycle.• Led and supported cross-functional teams to focus on and commit to priorities.• Led teams through the development of objectives and key results (OKRs) to drive accountability and efficiency.• Managed projects to successful conclusions while driving for scalability and efficiency.• Conducted quarterly retrospective meetings to integrate feedback into project work-streams. • Create detailed trackers and timelines with agreed upon clear milestones by working closely with partners and cross functional teams.• Successfully employed the scrum framework for implementation of upgrades to tools and technologies.• Conducted thorough risk analysis/assessment for projects. Managed risks and issues to reduce impact on the project cost quality and time.• Tracked project milestones, facilitated core teams in risk management and deliverable management.• Reported on project updates and status to leadership teams and key stakeholders at regular touch points.• Created and maintained a shared information hub for core team members to access, store and organize project documents.• Developed and maintained relationships with internal and external stakeholders.

-Expanded the Bank Alfalah Premier branch network using agile project management framework-Devised and implemented the strategy for expanding the Premier portfolio size and for migrating over 5000 High-Net-Worth clients to Bank Alfalah Premier-Led the development of the project scope, project strategy and reporting of project milestones - Collaborated with cross-functional teams to launch new financial products to convert leads into High-Net-Worth clients -Spearheaded the upgrade of Bank Alfalah Premier Policy manual-Monitored customer experience across key performance indicators and devised learning & development programs

-Transformed the retail banking branch network in collaboration with McKinsey & Company through a change management program to increase sales productivity-Analyzed transaction activities at branch-level, prepared complex financial projections and performed actual vs. target variance reporting on the cash flow results-Drove the digitization of lead generation through Geo-Mapping and Advanced Analytics -Developed an online testing tool to assess existing capabilities of over 400 Branch Managers across various workflows and multiple behavioral & competency metrics, in order to recommend specialized training programs and to form actionable solutions -Modernized learning functions for employee development by building a knowledge repository at Workplace by Facebook for organization-wide on-the-go e-learning-Provided in-house consultancy to train staff to stimulate sales and streamline operations

-Evaluated credit proposals for SME clients based on their risk profile, government regulations and industryanalysis-Conducted business process reengineering to automate the rate approval process for retail products throughdevelopment of an online system called the e-RAS, which reduced the service TAT from 1 week to just 1 day-Performed interdepartmental training rotations as a Graduate Trainee

-Identified students’ weaknesses and assisted them in developing the required skill set to understand theseminars-Monitored class discussions and encouraged students to participate actively

-Analyzed the changing trends in the self-service industry-Proposed the introduction of mobile apps to enhance B2C functionalities in the auto finance industry

-Managed and created web content based on SEO key words-Provided product based solutions to assist in the B2B functions of the organization