Maria Bean Mba Email & Phone Number

Kansas City, Ks, Us

United States

Financial dispute resolution and account reconciliation.Credit card and ACH chargebacks resolution.E-check return reconciliation.

South Jordan, Utah

• Assist in development/preparation of reporting and forecasting of:o Liquidityo Daily Cash Positiono Investment Portfolioo Capital Managemento Asset/Liability Committee (ALCO)o Interest Rate Risk• Prepare short and longer-term cash flow projections.• Analyze deposit activates and trends related to marketing, term offerings and rate settings.• Assist in the administration/tracking of deposit gathering activities.• Coordinate with the Accounting Team and external partners in compiling month-end reporting, checking of errors and facilitating corrections. • Perform various ad hoc projects as requested by the Treasurer, Deposit Manager, Controller and CFO.• Comply with laws & regulations as well as internal control policies and procedures.

South Jordan, Ut

Creating, balancing, offsetting and processing ACH files.ACH disputes, reaserch and returnsWire Transfers

I worked with account reconciliation and positive pay related services for six different affiliate banks and their respective clients. A very detail oriented microanalysis for business accounts. I also balanced and reconciled over fifty different client accounts some on weekly and others on monthly basis.

Greater Salt Lake City Area

I was a contractor working for The RWC Group, at Wells Fargo for their migration project with Wachovia Bank. The project consisted of consolidating joint Treasury Management clients of both Wells Fargo and Wachovia Banks. My part was in creating a detailed report for business clients requesting to have their Treasury Products consolidated online into one profile. This included coordinating with many different teams in the bank to make sure the process would be smooth and without interruptions in service to the client. Any potential negative impact had to be considered before hand and best resolution presented to the relationship team. Following the approval of the plan by the client I continued to monitor the process of implementation making sure all the steps were carried out as prescribed in the plan.

Respond to client service requests for internal and external clients, via phone and emailExplain the functionality of current TM productsResearched client problems and provided resolutionAssist clients in correcting NACHA files and helping upload to the ACH systemProcess merchant service applications and assist with questions pertaining to the serviceProvide step-by-step guidance in usage of TM productsSet up new and maintain existing TM productsReview and verify data input pertaining to client requestsBilling input and adjustmentsExplain billing analysis to internal and external clientsBalance daily General LedgersSetup and process ACH payments and collectionsAccomplishments: Nominated for Star Employee award with compliments by the company CEOAssisted many clients in processing problematic ACH payroll files often after business hoursDeveloped a more productive work day for my group in suggesting break-down for work and phone timesPersonally worked to replace client frustration with appreciation concerning changes in the banking system

Compliance with the PATRIOT ActMaintain client relationshipsOversee teller operationsSet up new accounts including pre-paid credit cardsAct as Notary Public (English and Russian) Provide face -to-face client serviceAccomplishments: Identified and stopped several fraudulent accounts and transactions and reported to loss preventionsAlways achieved 100% of goals on the cross-sell requirementsSalvaged many banking relationships and turned an angry client into a satisfied one

Traveling tellerNew Accounts specialistFront line for identifying fraudulent activities Accomplishments: Identified several fraudulent transactions which led to avoidance of any potential loss and apprehension of the criminalsWould regularly go in on my days off in order to help understaffed branches

Mba, Business Admn

Bs, Business Admn