Mashael Alharbi

Mashael Alharbi Email and Phone Number

مدير المبيعات الهاتفية @ Rafea Development رافع للتطوير العقاري
Mashael Alharbi's Location
Jeddah, Makkah, Saudi Arabia, Saudi Arabia
About Mashael Alharbi

A Sales Supervisor with extensive experience in leading sales teams and effectively achieving sales targets. Specialized in developing sales strategies and enhancing team performance to maximize success rates. Through my work in this field, I have gained expertise in optimizing sales processes and improving customer service to ensure the highest levels of customer satisfaction and market share growth. Additionally, I have developed marketing plans and strategies to increase revenue and foster sustainable growth for the organization.

Mashael Alharbi's Current Company Details
Rafea Development رافع للتطوير العقاري

Rafea Development رافع للتطوير العقاري

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مدير المبيعات الهاتفية
Employees:
34
Mashael Alharbi Work Experience Details
  • Rafea Development رافع للتطوير العقاري
    مدير المبيعات الهاتفية
    Rafea Development رافع للتطوير العقاري
  • انوفست | Innovest
    Sales Supervisor - Jden Al-Sden Project
    انوفست | Innovest May 2024 - Present
    Makkah, Saudi Arabia
    - Follow up on observations and coordinate the implementation of necessary actions with all relevant parties to ensure appropriate and effective solutions are provided.- Coordinate with banks to monitor the execution of financial and funding operations and ensure smooth transactions.- Monitor the various project needs and identify essential requirements to ensure a smooth and organized workflow.- Hold weekly meetings with the sales team to review performance, discuss challenges, and… Show more - Follow up on observations and coordinate the implementation of necessary actions with all relevant parties to ensure appropriate and effective solutions are provided.- Coordinate with banks to monitor the execution of financial and funding operations and ensure smooth transactions.- Monitor the various project needs and identify essential requirements to ensure a smooth and organized workflow.- Hold weekly meetings with the sales team to review performance, discuss challenges, and plan future strategies.Achievements:- Achieving the highest sales for projects in the Western region, reflecting excellence in performance.- Conducting intensive meetings with senior management of banks to find innovative financing solutions that meet the needs of clients.- Ensuring that the sales center presents itself in the best possible manner, thereby enhancing the developer's image and surpassing competitors. This includes attention to hospitality, employee attire, cleanliness, and organization. Show less
  • Rafea Development رافع للتطوير العقاري
    Telephone Sales Supervisor
    Rafea Development رافع للتطوير العقاري Jul 2023 - Apr 2024
    Makkah, Saudi Arabia
    - Assigned to manage the Al-Waha branch to address brokerage agreement issues and ensure performance improvement.- Organized and distributed tasks among team members and developed work schedules to ensure operational efficiency.- Monitored the achievement of daily and monthly sales targets, analyzing data to identify trends and improve performance.- Developed and implemented strategies to increase sales and enhance brand awareness in the region.- Provided regular reports to… Show more - Assigned to manage the Al-Waha branch to address brokerage agreement issues and ensure performance improvement.- Organized and distributed tasks among team members and developed work schedules to ensure operational efficiency.- Monitored the achievement of daily and monthly sales targets, analyzing data to identify trends and improve performance.- Developed and implemented strategies to increase sales and enhance brand awareness in the region.- Provided regular reports to management on sales performance and team performance, ensuring compliance with company standards, policies, and procedures.- Assignment to manage the Al-Waha branch to address issues related to mediation agreements and ensure performance improvement.- Organizing training sessions for employees focused on the customer journey and delivering exceptional service.Achievements:- Achieved telephone sales worth 41 million SAR in a period not exceeding one and a half months.- Developed an effective sales strategy for the team that led to the desired results.- Assigned to manage the Al-Waha branch to address brokerage agreement issues and ensure performance improvement.- Organized training sessions for employees focusing on the customer journey and delivering exceptional service. Show less
  • Adawliah Electronic Appliances - Saudi Arabia
    Administrative Assistant
    Adawliah Electronic Appliances - Saudi Arabia Feb 2023 - Jun 2023
    Riyadh, Saudi Arabia
    - Organizing schedules and coordinating internal and external meetings to ensure smooth workflow and effective collaboration between different teams.- Welcoming VIP clients and providing them with the necessary support to ensure a positive experience and strengthen business relationships.- Coordinating and organizing company events and activities to achieve the desired goals and meet the attendees' needs.- Finalizing agreements with major companies, leading to the expansion of… Show more - Organizing schedules and coordinating internal and external meetings to ensure smooth workflow and effective collaboration between different teams.- Welcoming VIP clients and providing them with the necessary support to ensure a positive experience and strengthen business relationships.- Coordinating and organizing company events and activities to achieve the desired goals and meet the attendees' needs.- Finalizing agreements with major companies, leading to the expansion of business operations.- Coordinating with other teams to facilitate internal and external communications and improve workflow efficiency.- Awarded "Employee of the Month" for two consecutive months in recognition of outstanding efforts.Achievements:- Leveraging the network of relationships to attract companies and individuals to enroll in Yamaha courses.- Securing agreements with major companies, which led to the expansion of business operations.- Awarded "Employee of the Month" for two consecutive months in recognition of the efforts made. Show less
  • The Saudi National Bank - Snb
    Banking Services Officer
    The Saudi National Bank - Snb Jun 2014 - May 2022
    Makkah, Saudi Arabia
    - Providing support to customers by explaining bank operations and guiding them through the necessary steps to fulfill their requests.- Handling customer inquiries and complaints efficiently to ensure satisfaction with the services provided.- Coordinating and executing account opening processes and updating customer information to ensure compliance with banking standards.- Reviewing and analyzing transaction documents to ensure accuracy and adherence to the bank’s internal… Show more - Providing support to customers by explaining bank operations and guiding them through the necessary steps to fulfill their requests.- Handling customer inquiries and complaints efficiently to ensure satisfaction with the services provided.- Coordinating and executing account opening processes and updating customer information to ensure compliance with banking standards.- Reviewing and analyzing transaction documents to ensure accuracy and adherence to the bank’s internal regulations.- Overseeing daily procedures to ensure the smooth and effective operation of the bank’s services provided to customers.Achievements:- Achieved the highest mortgage financing sales for three consecutive years, reflecting outstanding performance.- Built a strong and extensive network of relationships with real estate brokers, contributing to increased sales opportunities.- Consistently received the Outstanding Service Award throughout my tenure at the bank.- Assigned to supervise the team for a year, demonstrating trust and leadership abilities. Show less
  • Dr. Erfan & Bagedo General Hospital
    Vip Services Coordinator
    Dr. Erfan & Bagedo General Hospital Jul 2013 - May 2014
    Makkah, Saudi Arabia
    - Organize VIP clients' appointment schedules and activities to ensure their needs are met and provide a comprehensive personal experience.- Provide direct support to VIP clients by managing their inquiries and resolving issues to ensure a high level of satisfaction.- Coordinate with medical and administrative teams to ensure VIP clients receive specialized healthcare services efficiently and promptly.- Oversee the implementation of check-in and check-out procedures for VIP clients… Show more - Organize VIP clients' appointment schedules and activities to ensure their needs are met and provide a comprehensive personal experience.- Provide direct support to VIP clients by managing their inquiries and resolving issues to ensure a high level of satisfaction.- Coordinate with medical and administrative teams to ensure VIP clients receive specialized healthcare services efficiently and promptly.- Oversee the implementation of check-in and check-out procedures for VIP clients to ensure smooth operational processes.- Handle complaints and feedback from VIP clients professionally to address issues and enhance service quality. Show less
  • Dr. Erfan & Bagedo General Hospital
    Secretary
    Dr. Erfan & Bagedo General Hospital May 2012 - Jun 2013
    Makkah, Saudi Arabia
    - Providing comprehensive support to patients by greeting them, assisting with their inquiries, and guiding them during their visit.- Tracking and managing medical appointments with precision to ensure timely delivery of required care.- Prepare and update clinic reports to ensure accurate information is available to medical professionals.- Coordinating operations between various hospital departments to facilitate communication and deliver integrated services.- Managing patient… Show more - Providing comprehensive support to patients by greeting them, assisting with their inquiries, and guiding them during their visit.- Tracking and managing medical appointments with precision to ensure timely delivery of required care.- Prepare and update clinic reports to ensure accurate information is available to medical professionals.- Coordinating operations between various hospital departments to facilitate communication and deliver integrated services.- Managing patient correspondence and reports to ensure documents are organized and easily accessible.Achievements:- Managing a large number of patients while providing precise follow-up to resolve all issues, including coordination with external parties.- Delivering high-quality service and ensuring an exceptional experience for every patient Show less

Mashael Alharbi Education Details

Frequently Asked Questions about Mashael Alharbi

What company does Mashael Alharbi work for?

Mashael Alharbi works for Rafea Development رافع للتطوير العقاري

What is Mashael Alharbi's role at the current company?

Mashael Alharbi's current role is مدير المبيعات الهاتفية.

What schools did Mashael Alharbi attend?

Mashael Alharbi attended King Abdulaziz University.

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