As Head of Marketing and Sales for Forever Makeup Trading, I lead brand-building initiatives and drive awareness across all operational territories. My responsibilities include expanding the retail footprint in the GCC, securing international trade deals, and establishing strategic partnerships for profitable growth. Reporting directly to the founders, I align our marketing and sales strategies with the company’s vision to elevate brand presence and business success.

A Passionate Advocate of Social Networking, I embrace change and adventure! Working with Multi Nationals and Bringing Brands into the Digital Age.Being Intelligent and Purely Innovative. Both Online and Offline Marketing & Advertising Tailor Made and Design for Clients.Plan and Execute Campaign Wisely to to get the maximum reach.Giving a better insight of the UAE market place, by compiling and analyzing competitor activities on a regular basis.Bringing you content that reaches, remarks, promotes and sells - Effective CMS System.Extensive experience in social media, advertising, PR, marketing, entertainment, radio, and television.In short, help brands leverage and embrace social media in powerful, measurable ways to achieve goals with experience and deep passion for the power of social media to create campaigns that are engaging and drive results.

1) Create a process to manage customer’s cross-channel exposure, interaction and transactions in order to switch accounts from other Banks in UK to HSBC UK2) Consistently coach and create a customer-centric attitude amongst my team specialised in funds transferring and setting up SODDS ( Standing Orders + Direct Debits )3) Voice of the customer in the Organization initiating a Customer Engagement Program to join the customers with relationship teams and product/operations/ support groups to maximize return to the HSBC Group. 4) Effective complaint management process identifying the root cause of the problems and setting goals for improvement of these areas. Improve the conversion rates of Switching accounts by working on special projects ( ex ; cash back incentives )Performance management, people development plans and reward/recognition practices around service.Meet regularly with senior managers of key business units and support departments to discuss and respond to customer needs and requirements.8) Manage, Coach and develop my team as the Process Specialist of ( SWITCHERS )