Matthew Shaver Email & Phone Number

Armonk, New York, NY, US

-Technical Enablement for worldwide MaaS360 teams-Plan and implement knowledge centered service strategies for the MaaS360 product.-Enhance client and employee knowledge of our product through documentation, webinars, and on-site learning events.-Coordinate with R&D, product, and marketing teams to ensure up-to-date information about product features are.

Armonk, New York, NY, US

Wide range of responsibilities in the MaaS360 by IBM family including:-Strategic decision maker on platform changes for iOS and Android-Coordinate with vendors (Apple and Google), development, and management to maintain standards across the MaaS360 platform-Content creation for Knowledge Center, internal Knowledge Base, and Security Learning.

Armonk, New York, NY, US

Wide range of responsibilities in the MaaS360 by IBM family including:-Strategic decision maker on platform changes for iOS and Android-Coordinate with vendors (Apple and Google), development, and management to maintain standards across the MaaS360 platform-Tier 3 Support for F1000 Clients-Content creation for Knowledge Center, internal Knowledge Base, and.

Armonk, New York, NY, US

Wide range of responsibilities in the IBM MaaS360 family of products- SWAT Support specialist for F1000 clients- Coordinate with world wide teams to identify and resolve critical issues- Run point on critical code elevations, and assist in their rollout to all clients- Coordinate with dev to identify client needs and help prioritize for future releases.

Live event photography of internationally recognized musical acts, fundraisers, theater, special events, etc. Create contacts and maintain relationships with agents, tour managers, PR reps. Work with local radio stations, blogs, and creative hubs to promote the acts and provide photographic and written publicity. www.brightloud.com

Philadelphia, Pennsylvania, US

Set MaaS360 clients up for success through continued training and technical enablement. Work on the best-in-class enterprise platforms to help create integrations with directories, e-mail systems, certificate authorities, and back-end resources. Educate the end users on features and functionalities inherent to the various operating systems in the mobile.

MaaS360 is the leader in cloud-based MDM solutions. Navigating the enterprise mobility management field can be a daunting task. The Product Advocates are the tip of the spear in walking IT professionals through the solution and addressing the needs present in their respective verticals. E-mail and document containerization, device lockdown and protection.

Cupertino, California, US

Providing administrative assistance to the tech support team and active point of contact for all technical service customers. Successfully maintaining schedule system for tech support staff. Exceeding all metrics for customer service and repairs, while training new team members, and repairing relationships with customers whose experience with the product.