Mashaylee Giles Email & Phone Number

Eagle Mountain, Ut, Us

Orem, Utah, United States

In my role as a Loyalty Specialist, I excel at navigating dynamic environments and adapting to change while managing multiple priorities. My commitment to achieving team and departmental goals is driven by a blend of competitive spirit and collaborative teamwork. Embracing a growth mindset, I am open to feedback and continuously seek to improve both professionally and personally. My accountability and resilience enable me to effectively address customer concerns and find mutually beneficial solutions.

Lehi, Utah, United States

offered expert guidance on a range of products and services to members, assisting with various loan applications. I managed sensitive and confidential information with discretion. By identifying opportunities for cross-selling additional bank products or services, I catered to members' needs effectively. Additionally, I delivered exceptional customer service in a fast-paced call center environment, ensuring client satisfaction and resolving issues efficiently.

Utah, United States

Proactively interact with guests to recommend products that best suit them while supporting other team members with their guests to reach personal and store sales goals. Assisted an average of 40 customers per day in finding or selecting items and providing merchandise recommendations. Collaborate with other sales leaders to implement a successful sales plan to meet daily, monthly, and yearly sales goals. Maintain accurate and attractive merchandise displays, ensuring strategic placement of product in order to maximize purchases.

Roosevelt, Utah, United States

Ensure quality of crude oil meets minimum standards. This includes: determining the density of the oil, measuring the oil levels, collecting samples of the oil and assessing the temperature of the oil. Communicate a successful or failed oil tank with the crude oil trucking company in order to have the oil hauled to a refinery or reassessed by the oil field pumper. Record and report information into the processing system; Rt Chex.

Duchesne, Utah, United States

Provide account services to members; accurately process debit and credit transactions; identify and address client needs; resolve client problems; process client transactions using Zeus, Aviva and Bancs.

Quincy, Ca

Provide technical assistance to students, parents and staff on all aspects of financial aid. Perform a variety of specialized technical duties in support of financial aid programs and services; continuously follow a precise workflow to complete tasks; perform needs analyses for each financial aid program using formulas; determine financial aid eligibility and package awards following institution; state and federal policies; certify students receive the correct amount of aid; evaluate and input paperwork submitted to office; monitor student progress in order to maintain financial aid eligibility; scheduled meetings with students and faculty meetings in regards to financial aid.

American Fork, Utah, United States

Responsible for taking 60-80 phone calls per day regarding customer product questions, while providing exceptional customer service; retain records of customer inquires and phone conversations; meet personal and team sales goals.

Quincy Ca

Assist Financial Aid Technician in answering student financial aid inquiries and miscellaneous tasks to take away from the Financial Aid Technician workload; schedule meetings between Financial Aid Technician and students; advise students of financial aid eligibility and award letter; utilize processing software to input documentation submitted to office; consulted with Admissions and Records Department to evaluate and input documents.

Education record

Bachelor Of Business And Analysis, Business Administration And Management, General

Bachelor Of Business And Analysis, Business Administration And Management, General

Pre-Requisites