General ManagerOperations Management* Oversee daily operations, including staff scheduling, training, and performance management* Manage inventory, maintenance, and facility upkeep* Implement and enforce operational policies and procedures* Troubleshoot technical issues to ensure smooth operationsCustomer Experience* Prioritise customer satisfaction by delivering exceptional service* Implement feedback mechanisms, such as customer calls, to gather insights and improve services* Build strong relationships with customers and fosters a positive brand image* Address customer concerns and resolves issues promptly and professionallyTeam Leadership* Lead and motivate a diverse team of 20+ staff members* Foster a positive and collaborative work environment* Delegate tasks effectively and provide clear guidance and support* Recruit, hire, and train new staff membersBusiness Development* Identify and pursue business opportunities, in both the B2C and B2B landscapes* Implement marketing strategies to attract new customers and retain existing ones* Analyse business performance and identifies areas for improvement* Develop and implements strategies to increase revenue and profitability

Founded a hyper-local community of artists dedicated to providing a platform for promotion, development, and wellbeing. Combining youth leadership and building a network of passionate professionals, Hyderabad Hype brings together local talent to collaborate and establish our local arts scene.

Assisting music industry professionals and young people alike to enhance access to opportunities for young artists, and shape better career pathways.

Cultural Infusion is committed to building global harmony through Intercultural action by utilising education, arts, technology, events and services targeted to the education sector, youth, communities, government and the business sector. Cultural Infusion has produced major intercultural experiences and technology platforms for clients including the Parliament of the World’s Religions, the United Nations and many other national and international clients.Our leading platform, Diversity Atlas provides the science and data that organisations need to understand the multiple dimensions of diversity and how they apply in their particular setting so that they can foster a sense of community and social cohesion. According to the United Nations, three-quarters of the world’s major conflicts have a cultural dimension. Bridging the gap between cultures has become urgent and necessary for peace, stability and development. We will only be able to face challenges and change together when we are able to coexist and work in harmony.

I teach people to shoot other people and have a good old laugh about it afterwards.

Co-ordinating the marketing and growth efforts of World Challenge to reach a broader range of students.